Bank of America (with Drive-thru ATM) Marketplace Blvd, Hamilton Township

Bank of America (with Drive-thru ATM) Reviews

• C

  Charlie D
  1

  This branch is consistently understaffed and takes FOREVER to process even the simplest of things. This isn't any fault of the staff here, they're all trying their hardest to fulfill all customer requests, but the management here is awful, there are multiple "bankers" sitting on their offices, watching the line for the bank teller window pile up, yet refuse to move or assist or even ask anyone on line of they're doing something aside from making a deposit. Often times that's the only thing multiple customers are doing. This branch operation is laughable, but not to the fault of the window tellers, they just aren't receiving the amount of help needed to run the bank and it shows.

  Response from the owner

  Hi Charlie. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jazmin

• j

  jennifer nanni
  1

  Lines are huge and only 1-2 tellers working. Other bank employees in their offices just sitting there without trying to help. Impossible to go there on lunch hour because wait for teller is over half hour. And still no Saturday inside hours

  Response from the owner

  Hello Jennifer. We appreciate that you took the time to tell us this, even though you were disappointed. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Look for the blue verified checkmark before communicating with a #BOA profile. Thank you. ^tasha

• J

  James Cannon
  5

  Best BOA branch that I have been to in this area. Thomas and Bonnie were very accommodating and helpful.

  Response from the owner

  Hi, James. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

• J

  Jill Morrison
  1

  I wish I could give zero stars. It’s not just this branch but the entire company. Worst bank I have ever dealt with in my life and this is over many different branches. The staff tries to help but the way this bank is organized is to put as many roadblocks up for its customers as possible.

• D

  Dallas D'Alfonso
  1

  Worst bank ever. 8 minutes waiting at the drive up teller, fed up and left. I personally don't bank with this horrible company, but my employer does. I wish my employer will change banks to one that is actually useful

• H

  Helena Mule
  1

  Went yesterday, no posting why the bank was closed at 2 o’clock in the afternoon.. Need drive up tellers...Not enough banks open in the area. Worst bank I’ve ever been too.. I have to go for family reasons.. They make it so inconvenient for people.

• T

  Tommy F
  1

  Very slow service. A line of people out the door with 2 Bank Tellers.

  Response from the owner

  Good morning Tommy. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

• J

  Jason Marasco
  1

  I closing my account. I would give it a zero. Terrible business hours, and always a problem with something

  Response from the owner

  Hello Jason, we value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

• 2

  2012 RallyRam
  5

  I love this Branch the staff is friendly And courteous and the managers are wonderful thank you ladies your service is a cut above the rest

• P

  P S
  1

  I don't know what they do at this brach, but it certainly isn't answering the phone or scheduling appointments.

  Response from the owner

  Hi, P S. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica . ^alma