Bank of America (with Drive-thru ATM) Industrial Way, Eatontown

Bank of America (with Drive-thru ATM) Reviews

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  Patrick Rogers
  1

  Always have a bad experience at this location. Terrible customer service. Rude and pushy tellers that won't do things like take $1.68 in loose change along with the rest of a deposit. Patronizing and bossy. They need your address on a deposit slip for $10.00 rather than just take your debit card and license like a normal bank nowadays. They don't listen because they don't care. One of their ATMs usually has issues. Chase is way better in general.The Bank of America down the road in front of Wegmans on Route 35 is a way way better location than this Industrial Way one. Stay far far away from this location.

  Response from the owner

  Hi Patrick. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you ever need assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^rosie

• J

  Jordan Mack
  1

  Always something with the ATM's at this location this location either one doesn't work and the other 1 does or both of them don't work it doesn't seem like there's anybody even there at all to work half the time horrible location

  Response from the owner

  Hi Jordon. I’m sorry for the inconvenience. We’ll have a technician take a look and get it fixed. Here is a link that can help you quickly find your nearest locations and hours: https://locators.bankofamerica.com/. ^susan

• R

  Raul Bautista
  1

  The worse, 25 mnts wait just to cash a check because the atm doesn’t work that’s ridiculous

  Response from the owner

  Hi, We apologize for the inconvenience. You can visit https://locators.bankofamerica.com/ to find all the latest updates and ATM locations. ^sam

• S

  Samy Camacho Palacios
  1

  The attention and service of this bank is very bad and unpleasant. I should change to CHASE, the best bank in the United States.

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica

• m

  monica Ruiz
  1

  Never answered and could not do a simple appointment

  Response from the owner

  Hi, Monica. We appreciate your feedback. This will help us continue to improve our processes. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• J

  James Wamser
  1

  drive the extra 10 to go to a different location

  Response from the owner

  Hi James, we'd like to find out more about your experience so we can continue to improve. Please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

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  Pat G
  1

  How can a bank close so early everyday of the week! Anyone that has a job or a life don’t bnk here cause you’ll never have the time to get help! Outrageous

• D

  Dan Tishman
  5

  nicest most personal staff i have ever encountered at any bank. wonderful helpful people!!! thanks girls/guys!

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  Mr. Clean
  1

  $12 doller monthly fee if your account is less than $1500 don't pay for something you can get for free!

• D

  Darin Fuhro
  5

  The ATM's are great and the tellers are always helpful for when I need them