Bank of America Financial Center Broadway, New York

Bank of America Financial Center Reviews

• C

  CNazario Vizcaino
  1

  My experience was during cashing a company check. He (teller), for some strange reason short changes me by guess what? $60.00. Luckily i took my time counting what was the difference after the $8.00 check cash charge. Mind you, that the check is from a checking account at this bank. This is really and attitude, and hopefully not a corporate attitude. Another bank at a predominantly poor neighborhood also has being operating likewise as a business even after changing its name to Apple bank. Now if I go further south of manhattan everything goes back to normal. No complaints. People meet people. Not people meet corporation. It's personal care.

• L

  Lisa Ceden
  4

  It is pretty good. Good customers service. Yes, one have to wait on line most of the time. More clerks are needed or another branch it needed in this neiborhood. No waiting time for the ATM which is great. .

• B

  Bernardo Then
  2

  9 out if 10 times I come into this location there's a tremendous wait. There are 4 teller windows but only seem to either have 1 or 2 tellers assisting customers. One of the least favorable locations.

• A

  Annie-Saray Moreno
  1

  This is the worst branch I've ever been tomorrow will be a 3rd day un row going there. Workers aren't that bad is their service that sucks, they're slow, the place is too small for many people coming in and out, just because on a paper misses letter did not want to cash out and dislike open an account with them, 1st time me going there and last time

• L

  Leslyn Cummings
  1

  This is the worse BOA that i have been too. Lines are too long. One teller working. Not very customer friendly . homeless individauls in lobby.

  Response from the owner

  Hi, Leslyn. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ . ^alma

• M

  Maria Rodriguez
  1

  Called every ten minutes for an hour. Each time the machine said that all the associates were busy. I agree with the previous reviews. The branch always has a line reaching the door and few associates ever working.

• J

  Josh Fernandez
  1

  Honestly the only good thing about this boa location are the ATM machines. The line are always ridiculously long. To speak to a representative is like trying to win the power ball. They need to just shut this place down already.

• E

  Ed O'Shaughnessy
  1

  Why do I have to wait a minimum of 20-30 minutes to use a teller??? This is ridiculous! I’ve never seen another bank so overcrowded. All day!! Changing banks.

• J

  JOSE MIGUEL SOLANO CHECO
  1

  Avoid this bank at all costs, expect to wait on teller line for 45 to 60 minutes. Totally unacceptable. Fire management immediately. In conclusion, this branch really sucks.

• L

  Lucy De La Cruz
  1

  Horrible !!! This location is always close I don’t know why they keeping open !! They should remove this location

  Response from the owner

  Hi, Lucy. We apologize for any inconvenience. Some locations may either be temporarily closed or operating at limited hours. Here is a link that can help you quickly find your nearest locations and hours: https://locators.bankofamerica.com/ . If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma