Bank of America Financial Center Main St, Delano

Bank of America Financial Center Reviews

• J

  Jorge Aguilar
  1

  This is the slowest line I’ve been to since Universal Studios Hollywood! 15 people in line and only one teller. You would think that with the amount of money this bank makes nationwide, they could afford to hire more tellers. There’s associates walking around asking why you’re here but, none can help because they are not tellers. Management needs to step it up and lead from the front. If it’s that busy get out of the office and help out your staff! I’m here for merchant services and I have a business to run, I don’t have time to wait 2 hours in line. I see a lot of reviews with the same comments I have but, only the good reviews have been replied to by the administrator of this account. Take self accountability and help us, your customers, have a better experience. Hire!

  Response from the owner

  Hi Jorge, we know your time is valuable and are very disappointed to hear this. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• s

  socal endocrinology
  1

  I think you need to be open on Saturdays half day at least. It's hard to get to the bank on Mon thru Fri only, especially if you work. I'm going to have to close my account due to inconvenience of hours.

  Response from the owner

  Hello, we value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. If you need assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

• K

  Kennia Ramirez
  1

  This location has terrible customer service. Juan is very rude and has no patience towards clients.

  Response from the owner

  Hi Kennia, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• E

  Emma Martinez
  5

  Bank of America is a GOOD bank. I don't know what y'all talk about pero like is good. Y'all just salty that you don't got the patience to stand in the line and wait to get helped. There's obviously other people that live in the area that go here so of course there's always people because it's a BANK and people go to BANKS. People are just trying to get shmoney honey. Just wait your turn. In addition, Bank of America is good. STOP giving it bad ratings.

• v

  veronica nunez
  1

  that waiting time to chance or deposit or make a transfer is crazy.. they always have 2 represents and like 12.to 20 people in line.. is insane that time that take to make a transaction with them..

• R

  Rafael Romo
  4

  Fast good service in and out quick less than five minutes in line. 4 tellers at service!

• D

  Daisy Sanchez
  5

  Very fast and attentive service from Esther! She is very knowledgeable and helpful

  Response from the owner

  Hi Daisy. Thanks for the review! We’re glad to hear about your great experience. Thanks also for letting us know how helpful Esther was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well and we hope you’ll consider Bank of America for your future banking needs. ^nicole

• M

  Miguel Bastida
  1

  Yea they suck I've had them since 2008 and they do suck. I still have them cuz am to lazy to change banks but i might change soon. I wouldn't recommend bank of america

• C

  Cheyenne Salazar
  1

  Worst bank not recommend, customer service talks to you like your stupid. Charged my card 35$ fees twice in less then a week when I had money in the account!!! Can't get my money back, literally canceling my bank right now!! Bank is bullshit!!!

• D

  Danny Ruiz
  1

  Horrible service, ridiculous ATM lines, ATM's always out of money!! Shut it down in my opinion