Bank of America Financial Center Southgate Ave, Daly City

Bank of America Financial Center Reviews

• S

  Sardor Bek
  1

  All other one star reviews are there for reason. The manager don't even know his job. Made an appointment and waited couple days and came to do notary work. All he said he doesn't understand the paper which was in English. WTH are u doing there if u don't understand simply thing. THE WORST FINANCIAL CENTER EVER BEEN SO FAR......

  Response from the owner

  Hi Sardor. We apologize for your experience and we're disappointed to hear this. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• M

  Mabel Mar
  1

  If there is a zero rating I would give them that. Went inside to change my pin code. There was no sign to asking customers to wait in the lobby so I went to the back office. A rep asked me to wait outside in the middle of the office. I told him there wasn’t a sign telling us that. Two people left the rep in the office to the left in the back. I sat there and waited for him to get me. I went over to that office and as he had no customers. He did not greet me. To him I was just another number. The point is why did I have to go to his office, he should’ve came out to me. At Chase Bank when you walk inside they ask you what your needs are. Clearly B of A needs to retrain their employees in their image and how they look in their customers’ perception and to treat them professionally and show them theye here to meet their needs.

  Response from the owner

  Hi Mabel. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^teresa

• 感

  感恩
  1

  After I used this ATM, someone stolen all of my information included PIN! All my money all gone and Bank of America refused my claim!

  Response from the owner

  Hello. We appreciate that you took the time to tell us this, even though you were disappointed. We'd like to find out more about your experience. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Look for the blue verified checkmark before communicating with a #BOA profile. Thank you. ^susan

• A

  Alexander Stack
  5

  Tellers and branch manager Patrick helped me tremendously. Thankful for their patience.

  Response from the owner

  Hi Alexander. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^jazmin

• T

  Tiana
  1

  The most rude banker and the worst attitude I've ever met, I would rate 0 if there has this option.

  Response from the owner

  Hi Tiana, we appreciate you taking the time to share this feedback with us. We'd like the opportunity to connect with you and learn more of what happened during your experience. If possible, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^matt

• T

  TrInA GaLi
  1

  DON'T EVER GO TO BANK OF AMERICA.. THEY CHARGE CUSTOMERS $8.00 FEE TO CASH A BANK OF AMERICA CHECK. AND YOU DON'T GET A RECEIPT FOR THE FEE NOR YOU DONT GET A RECEIPT FOR CASHING YOUR CHECK. Terrible CUSTOMER SERVICE AND MANAGEMENT

• K

  Kevin Knepp Jr
  1

  Unable to waive wire transfer fee of $30 even though done multiple times in the past. Could be done after 5 days but not sure. Poor customer service in general at bofa.

• M

  Moustafa Khamis
  3

  good customer service but the line for the window move very slowly sometimes

• K

  Khaleeq Mohammed
  5

  Best sevice and really good experience with staff ,specially erik***** [5star,