Bank of America Financial Center S Long Beach Blvd, Compton

Bank of America Financial Center Reviews

• G

  Gmalj
  1

  Poor customer service.They are always rude to customers . Bank teller Elvia is super slow always have only one window open all the time…. take over an hour just to get to the window not coming back to this bank

  Response from the owner

  I'm sorry to hear about your experience with our financial center team. You may also be able to save time by using an ATM, enrolling in direct deposit or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• C

  Chauncey Myles
  3

  Only come to this bank to use their ATM and get cash. The last few times I've come here it seems that at least 2 of the ATM would not be working and today 3 of the 4 are not working.

  Response from the owner

  Hi Chauncey, Thank you for reaching out and sharing your feedback with us. We’ll have a technician take a look at the ATM’s. ^Annette

• G

  Gian Manini
  1

  the bank employees don't want to help you. besides taking a long time on the line to get in, I waited 40 minutes on the line.

  Response from the owner

  Hello Glan. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^nicole

• J

  J
  1

  They know Saturday is a busy day and yet they only have 1 teller and if that wasn't enough the teller spend time chit chatting with a client she knows. If I could I would give it no stars. Took 1.5 hrs just to get my money

  Response from the owner

  Hi, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• C

  C M
  1

  7 people waiting and only 3 tellers open. Each one taking more than 5 min per customer. So I waited almost 30min in-line. I understand they want to be dedicated to each costumer but 30min wait for a deposit, it’s ridiculous. This is a deposit for my work so I don’t have an ATM.

• M

  Midnight Lotus
  1

  I went here to see what kind of interest rates they had for a used car from a private seller... I know credit unions are better but I wanted to see what they has to offer. The lady at the front tried telling me 5.46% was really low and that low monthly payments are better than a low interest rate and that's what she did with her car. I've heard this bull from uneducated people, but never thought I'd hear it from a loan officer. On top of that they didn't have any current 0% interest loans offers which are weird since I got one in the mail about a week or two after. Completely usless help. Nothing you can't look up yourself online and good credit means nothing. Ended up going to my credit union where I was qualified for a 2.44% interest loan but decided to just pay the car in full from my private seller.

• E

  Eyenet
  1

  As I stand in line and type this customer complaint there are 12 customers in line. I've been in line for 5 minutes and ONLY 1 customer has been called to a window. There are 2 Tellers at the window. I think it is TOTALLY UNPROFESSIONAL!!!! I'm not a customer of Bank of America and wouldn't consider being one if I had to experience this type of service. I'm making a deposit for my boss. I was tempted to walk out as

• S

  Salvador Cortez
  1

  5000 dollar withdrawal limit and a 4 day wait because they need another shipment of money. What a joke. I'm getting restricted of my own money.

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• J

  Jessica Gutierrez
  1

  Long waits and Unprofessional staff. The lady at the entrance was very rude and rolled her eyes at me. She has the ugly eyebrows that look like they're melting. They need more teller's and one specific for business because it's time consuming. Never wait over an hour at other Bank of America branches but this one is just ridiculous waiting time.

• J

  Javier
  1

  Extremely slow they seem to take pride in it it seems, there’s two tellers and there are fifteen people waiting I expect more from a bank very unprofessional.