Bank Midwest W Foxwood Dr, Raymore

Bank Midwest Reviews

• J

  Jesica Guth
  1

  Lobby has been closed forever been doing my check cashing through drive through. Never been a problem till today, drove up with 25 minutes left till 6, was told they no longer so that I have to go to the lobby, which closed at 5. HOWEVER when I called up their 30 minutes before I arrived, the lady on the phone said I could use the drive through. Either get people who actually know what to do or updated the Google. I called because has of 4:30, it said the lobby was still closed and drive through only. The lady gave me attitude, girl with glasses, she was not nice the last time I went through either. I'll be using a different bank altogether.

  Response from the owner

  Jesica, we apologize for your experience with us. We value your feedback and would like to hear more. Could you please call our Client Services and Solutions Team so they can assist? 800.867.2265

• C

  Cindi Combs
  5

  I just wanted to make the comment that I had the most rewarding experience with Raymore Bank Midwest. I had a few issues to address and I was truly satisfied with the help I received from Debra Bullard. We worked and got everything handled in a timely manner. By the time we were done, I felt like a member of the BMW family. I've banked with BMW for many, many years and this was truly he best experience I've had. I think Debra is a great asset to BMW and hope that I will have the pleasure of working with her in the future. JOB WELL DONE!

• C

  Cassandra Micenhamer
  5

  I don't even know where to begin, the ladies at Bank Midwest in Raymore are just the best. They are always putting the customers first and instead of it being a trip to the bank it's like you are visiting family. Thank you to all the lovely ladies that work there. Great job ladies!!! Stefanie, Debra, Miranda,Mishel, Sheryll,& Renee. Keep providing great customer services.

• Z

  Zach Ferguson
  1

  Poor customer service. Their very rude. If you think about banking at any of their branches do not. Unless you like getting frustrated by not being able to deposit YOUR MONEY with cash or check without having a head ache. I am switching to country club bank where they know what their doing for their customers. Very disappointing

  Response from the owner

  Zach, we're sorry to hear about the issues you've experienced! We will send this along and have someone reach out.

• C

  Cub Mcginness
  1

  you might as well put the sign at your entrance that you close at 4:50 not 5 o’clock in the lobby I’ll probably be switching banks soon just to be petty I pulled in like 10 minutes before your lobby closes and I call and stand around waiting for someone to open the door just for someone to answer the phone to tell me that your lobby is closed when it’s not even five yet

  Response from the owner

  Jake, we apologize for your experience. We will value your feedback and will look into this.

• t

  taylor holmes
  1

  Poor customer service from Cheryl. Every single transaction, it’s as if she doesn’t want to work there. I will be calling corporate today.

  Response from the owner

  Taylor, we're sorry to hear about the issues you've had with Cheryl. We will send this along to the manager there and they will reach out to you to assist.

• L

  Linda Martin
  1

  Terrible customer service in drive through. Older lady didn’t catch her name

  Response from the owner

  Linda, we are sorry to hear about this. Could you please call our Client Service and Solutions Team so that they can help? 800-867-2265