Bank First W Veterans St, Tomah

Bank First Reviews

• J

  Jenny Purdy
  1

  This bank is awful. As a business owner having a reliable helpful bank is a must. Bank First is anything but. They make it very clear they place no value on their customers. The lobby isn't open on Saturdays so sitting in the drive thru for 30 min. to an hour is common. Question you ask at this location will not or cannot be answered, you receive a smile and a "I dont know." The list goes on....

• I

  Israel Martinez
  1

  Horrible customer service. Staff is snarky and account managers are arrogant. I was the only customer in the lobby, wanted to open an account and was made to wait as if I was not good enough to warrant their time.

• R

  Robin Lyn Mendenhall
  5

  I go thru the drive through..it's simple and easy way to check your balances and withdrawals without fees

• M

  Mandy Brieske
  1

  Mobile deposit feature consistently takes 1-6 hours to post to account. My other bank - mobile deposits post within 30 mins at the latest.

  Response from the owner

  We apologize for the inconvenience you have experienced with Mobile Deposit. We try to offer the best service that we can and will re-visit our process to see where we can make improvements. Thank you for your feedback.

• T

  The Copper Socialist- Cole Sherwood
  1

  I’m a business owner in Tomah and this is the worst bank ever they are constantly charging extra fees. I wouldn’t recommend this bank to my worst enemy

  Response from the owner

  We're sorry to hear of your disappointment, as we always strive to serve our customers in the best possible way. A customer service rep will be reaching out to you to see how we can satisfy your banking needs.

• P

  Patrick Mulrain
  2

  With the change in ownership it seems service is no longer a value. The employees are great but recent changes in management philosophy is not so good.

• D

  Daniel Cannon
  5

  Love this bank. They are friendly and helpful

  Response from the owner

  Thank you, Daniel. We’re so happy to hear this and can’t wait for you to stop in again!