B & N Exchange Se Cove Rd, Stuart

B & N Exchange Reviews

• L

  Luca Zack
  1

  Only pawn shop in the word that will not take a 400$ electronic with accessories and it’s not like I even wanted much cause i planed on getting it the next day I walked 3 miles there and back for some lady to tell me they don’t take XBOX one X’s which is what pretty much every pawn store wants I feel like I was discriminated against and there was no reason for that women to be that nasty and it wasn’t the first time she was nasty to me she discriminated against me 6 years ago after pawning my iPhone 6 there 4 time and one of the times idk what they did with it but I received it back broken would not turn on cost 100$s to fix and it was brand new and working fine I feel this lady discriminated against and I’m 99 percent sure I will be calling a lawyer as soon as I get my paycheck wired to my bank account Friday I even sanitized the items before going in waste of an hour and half of walking and taking the time to make sure the items were sanitized please don’t waste your time going to this place they pick and choose who they want to pawn with even tho In the past I had gotten all my items out within two to three days DO NOT GIVE THESE PPL your business my guess is she scammed so much Covid money she’s to lazy to work

  Response from the owner

  Then why did you come back Luca? If we are so horrible 6 years ago why come back? I’m sorry you had a bad day and you feel your only power is to leave a one star review. If any pawn shop will take your stuff well then I suggest you go there. Have a great day

• A

  A S
  5

  Such an awesome shop! Filled with so many unique pieces that keeping you coming back for more ! If you haven’t browsed Whitney’s shop you need to get in there. One of the most special gems of Stuart !

  Response from the owner

  Thank you!!

• V

  Vanessa M
  5

  Great place to check out!! As soon as I came in I was greeted and shown around by the owner Whitney. She’s very knowledgeable and gave me great prices for some jewelry I had laying around. Let’s support our family owned businesses, this was a great find! Will be back!!

• R

  Rikedom Media
  5

  Great pawn shop, lots of deals. Ladies are very nice.

  Response from the owner

  Thank you!

• C

  Christin Elisheva
  5

  Such a cute and quaint shop with amazingly friendly ladies there. I left with some beaitiful gold jewelry at a decent price and was happy to spend my money there. It was a very pleasant experience, I'll definitely be back to shop around.

• E

  Ella Thatcher
  5

  Every time I come here to visit from NYC. I always make time to shop at B&N. They've always carry jewelry and handbags to die for! I never leave the shop empty-handed. Thank you for your assistance and help. Cannot wait to stop by soon.

  Response from the owner

  Hi Mrs. Thatcher, We always do our best to make sure we have pieces aligned just for you when you walk into our store. I'll make sure to let our B&N Exchange team; they're doing a splendid job!

• E

  Erik Rosas
  1

  I would have given lower if possible. DO NOT BUY. I went to get a 3rd appraisal and browse. They offered me practically nothing and did not even look at the ring nor inspect all the while claiming it was worse than it’s verification. Then when I naturally disagree and go to leave they said: “That’s how it is.” No customer service or common courtesy.

  Response from the owner

  Hi Erik, We apologize, and I'm sorry you felt like you had a bad experience. We're known for our exceptional attention to detail, and we regret that we missed the mark. Unfortinualty we did try to assist; we apologize for any wrongdoing. If you'd like to discuss this further, please contact us at [email protected]

• A

  Abra Durjan
  5

  Awesome place got a great price for my pawn and I will definitely go back again!!!! Sold some scrap gold and she gave me more $ than all the other pawn shops in that area and bonus I was treated like a person!

  Response from the owner

  Thanks for leaving a review, and mentioning gold. With our new state of the art, Thermo Scientific it provides our customers a free service testing any precious metals for free! We provide you with the best at B&N Exchange. Thanks, Abra!

• C

  Christine nail
  4

  absolutely amazing customer service, a lot of bang for your buck , an they make everyone feel like family!! IF they don't by some chance have what you're looking for THEY WILL TRY an make it possible. I LOVE THIS PLACE

  Response from the owner

  Thanks for leaving a review, and mentioning our customer service. You're right, were a family owned business and here at B&N Exchange, we like to treat you all like family too!

• O

  Olivia Buschini
  5

  Without a doubt the best pawn shop in Stuart Florida. Very honest and fair with their customers. The only shop I would recommend to friends and family.

  Response from the owner

  Thanks for leaving a review, Our team at B & N Exchange pride our selves in being loyal to our customers and assist in the best possible way!