AutoZone Auto Parts Bear Mountain Blvd, Arvin

AutoZone Auto Parts Reviews

• m

  michael lucero
  5

  The whole team was amazing. I was searching for a motor oil I prefer and stock was wrong for 3 stores by the time I made it out to this store. (30 minutes from my home) I was pretty over it. The team searched all over and called multiple locations. after nothing came up for availability the manager gave me a MUCH better oil and oil filter, at a discount. Really made my day easier. Thank you for outstanding service.

  Response from the owner

  We're glad our crew was able to help you out, Michael! Providing excellent service and the best value for every driver is what AutoZone is all about. We hope you check us out again soon!

• N

  Nuclear Winter
  5

  Excellent service they always make sure that im able to find the correct parts for my vehicle and if they dont carry it on them they'll look up other places that may have the part

  Response from the owner

  Hello, we're glad you had a great experience with our team! You can always count on us to help you out with your automotive needs. Thank you for trusting AutoZone!

• E

  Elizabeth Moreno
  5

  One of their employees checked my battery and helped to clean it because my car wasn’t starting it, the staff is amazing and very helpful :)

  Response from the owner

  We're happy to hear you had a great experience at our store, Elizabeth. We know we have the best crew around and we take pride in our customer service. Thank you for trusting AutoZone! See you again soon.

• A

  Always Clownin
  5

  Outstanding customer device! I wish the autozone by my house was like this, thank you Liz.

  Response from the owner

  Hello, we're glad we've got you covered! We want to make sure we're providing excellent service and the best selection of products. We hope you visit us again soon!

• T

  Toni Morrow
  1

  Was in line for awhile, 4 people ahead only 2 registers open, they was a line building behind me, no social distancing, they had 3 to 4 employees who could of jumped on the register to get people in and out . No team work to provide speedy checkout when a line was getting out of hand. Wont be back

  Response from the owner

  We're sorry for any inconvenience at the check-out, Toni. We want to make every experience easy and seamless for our customers. Please send us an email at [email protected] so we can look into this and follow up with you.

• J

  Juan Zacarias
  2

  Usually very efficient, but I was kept on hold for almost an hour today, all I asked was how much it would be for the oil and oil filter for my car and was put on hold by 2 different associates . I waited 1 hour to get a 5 second answer for my question.

  Response from the owner

  Hello Juan, we appreciate your feedback. We'd like to learn more about your visit and would appreciate if you emailed us at [email protected]. We know how important it is to take care of every customer as quickly as possible.

• M

  Miguel Angel
  1

  This guy (manager) charged something without my consent. The item was $1.69 , but he tried to be sneaky and just add it to the bag assuming I was not going to look at my receipt. I went back and told him I had not purchased that and all he said was "sorry." It was more embarrassing to me to go back in and throw the item on the counter, but can you imagine him trying to sneak $1.69 item into every customer that goes in?

  Response from the owner

  This is concerning to hear, Miguel. We are forwarding this to the appropriate team right away and will look into this further. Please reach out to us at [email protected] so we can follow up with you. We hope you give us another chance to win back your trust and confidence.

• Y

  Yaretzi Guillen
  5

  Great customer service thanks Lizet, Jose , Isaiah ,and Luis P go to Arvin AutoZone

  Response from the owner

  Thank you for shouting out our amazing team, Yaretzi! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.

• n

  norma bautista
  5

  Great service! Crescencio was very helpful!

  Response from the owner

  Thanks for the feedback, Norma! We're glad Crescencio was able to help you out. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope to see you again soon!

• C

  Cheyanne Gaxiola
  5

  Lupe!! I owe this man a huge thank you for helping me out with my coolant reservoir!! It busted on my way up north and his store had my part! Such a huge huge help! Thank you for everything! Customer service at its finest!

  Response from the owner

  Hello Cheyanne, we love to hear about our awesome crew and their excellent customer service. Thanks for shouting Lupe out. We look forward to helping you out again. Thank you for choosing AutoZone!