Atlantic Bay Mortgage Group Shive Ln, Bowling Green

Atlantic Bay Mortgage Group Reviews

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  gayle boyd
  5

  My second home with charlotte and her team. They are great at what they do. They go out of there way to help everyone. If you cannot get what they need they will help you gather what you need to get your loan ready for the underwriter. Thank yall so much for all yall do.

  Response from the owner

  Thanks for taking the time to leave a review. We're glad you enjoyed your experience!

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  Michael Judge
  5

  Atlantic Bay Mortgage Group was so very professional and helpful in every step of our home purchase. We were totally unfamiliar with the process, and their knowledge made it go so easily and quickly that it was amazing. They took care of every bump in the road, and with patience and understanding. We highly recommend them with no reservations at all.

  Response from the owner

  We're happy to hear you had a great experience Michael! Thanks for taking the time to share your review.

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  chris benson
  5

  Great experience! Couldn’t imagine better. Everything explained well and laid out for us. 1st time buyer so we needed everything simplified for us and Amy was extremely friendly throughout. 10/10

  Response from the owner

  Thanks Chris for taking the time to leave a review! We hope you're settling in nicely.

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  Sarah Zink
  5

  I used Atlantic Bay Mortgage for a refinancing, and had such a positive experience. From application through closing, the Atlantic Bay team was professional, detail-oriented and helpful. Communication was consistent and excellent throughout the process. I can easily say this was the most painless and smooth closing I have ever been through. Charlotte, Danielle, and Angel are are great team, each taking care of different parts of the process with efficiency.

  Response from the owner

  Thank you for your review! We’re glad you had a pleasant experience. Atlantic Bay Mortgage Group

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  Ryan McFarland
  5

  Danielle Miller and her team at Atlantic Bay Mortgage are great to work with. From application to closing they were very organized and available for all questions and concerns. Would recommend to anyone looking to buy a new home or refinance existing home.

  Response from the owner

  Thanks for taking the time to leave a review. We're glad you enjoyed your experience!

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  Anthony Petroff
  2

  Did not have a great experience with Atlantic Bay mortgage Group. We received very little explanation about what was going on during the process. We frequently received documents with no warning, no explanation and no deadline on when to get them back. When the contract for our house was accepted the closing date was agreed upon and Atlantic bay said it would work. 5 days before closing we received an email saying the closing would not happen until at least a week after our agreed upon date. For a client who is moving across the country this was a huge blow. I would not recommend.

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  Chas Taylor
  5

  Submitting documents was super simple and communication was amazing with lender!

  Response from the owner

  We're happy to hear you had a great experience Chas! Thanks for taking the time to share your review.

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  Taylor Elrod
  5

  Charlotte and her staff are simply the best. They went above and beyond and made things happen that we didn't think could be done. This was my first time every purchasing a home and the process was so simple, I couldn't believe it!!

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  Kerri Pendley
  5

  Charlotte and her team were beyond supportive and informative during the entire process. I have referred friends and will continue to do so. Thank you!

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  Lori Lawrence
  5

  Loved working with this company. They were always there to answer all of my questions. Very responsive. Very easy to talk to and work with. I highly recommend!