Arvest Bank E 101st St, Tulsa

Arvest Bank Reviews

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  Endiya Tipler
  1

  I used to love coming here, now I hate this place. The males who work in the window were condescending towards me when I was trying to get my account set up to leave the country (because young women of color can only leave the country if they are studying abroad apparently) and my account STILL froze up when I made my first transaction abroad because they never actually set my account up. The chubby man with glasses at the window always wants to call me by my first name and not my last (which I requested) which shows he neither respects me as a patron and shows his agism. I have always had issues with him. I am a customer trying to take care of finances, not your buddy. I have had issues with the other tellers when it came to my checks from work as well. Get a new crew. I'm never coming back.

  Response from the owner

  Hi Ms. Tipler, we're incredibly sorry to hear that you haven’t experienced great customer service while banking at our E 101st Street location in Tulsa. We would like to speak with you about your experiences at this location so that we can learn and improve. Would you mind sending your contact information to [email protected] so we can connect with you?

• R

  Rachael Armstrong
  1

  I called to ask what documents they needed to open a business checking account. I took all documents they requested. First I sat and waited without being acknowledged, then when the lady finally came over and took me to her office, she was rude and condescending. She asked for documents that I didn't have, when I said I called shld brought what I was told she became rude and defensive. She started calling me "ma'am" in a rude voice even though she knew my name. I just got up and left.

  Response from the owner

  Rachael, we're sorry to hear this. We would like to listen and learn more. Would you please email your name and phone number to [email protected] so we may connect with you?

• E

  Ed Stallion
  5

  Superb Customer Service and banking advice !! I have been a proud customer and a mortgage borrower for nearly 8 years. Beginning with Michael (branch manager ) , Mr. Tahir Naeem, (account service) , Marilyn (account service),they have always provided me and my four children with the friendliest and most professional customer service along with sound banking advice where money matters. All the cashier's personnel are prompt, super friendly and professionals. I would recommend Arvest bank very very highly, especially the branch located near 101 street south and S. Sheridan. Go and say hello to Michael . Start a true and long banking relationship.

• D

  Daniel Bartlett
  1

  Nasir was very rude and acted as if my presence was inconvenient for him as he was chewing food. He grunted several times during the time I was with him and he had me sign a piece of paper before going over what the item said. Wouldn’t recommend him but anyone else is just fine.

  Response from the owner

  Hi Daniel, we're so sorry to hear this. If you would let us, we would like to connect with you to listen and learn more. Would you please send an email to [email protected] with your name and phone number so we can connect you with a member of our management team?

• R

  Raj Bhuiyan
  5

  All the workers are so friendly, I always have quick service here.

  Response from the owner

  Thank you so much for your kind words and five-star review, Shakhawat!

• M

  Megan Garcia
  5

  Great customer service, in and out super quick. & whoever is in charge of the music has great taste! ♥️

  Response from the owner

  Hi Megan, we’re so happy to hear that you loved both the customer service and the music at our East 101st South branch in Tulsa! Thank you so much for your wonderful review!

• E

  Emily Ebady
  5

  I prefer this location. Super friendly staff and the drive thru is always very quick!

• K

  Kerstin Wilson
  5

  Very customer friendly and always helpful!

  Response from the owner

  Hi Kerstin, we're pleased to hear that you have had a good experience at our East 101st South location in Tulsa! Thank you so much for your five-star review!