Arvest Bank 36th Ave, Norman

Arvest Bank Reviews

• R

  Richard Baptist
  1

  This location’s lobby is closed. No hours of operation. The Drive-thru closes at 4. They don’t even have their hours on their Google listing. Probably too many complaints. But they definitely do a good job here.

  Response from the owner

  Hi Richard, we are sorry to see this one-star review. We would like to connect you with a member of local management to listen and learn more about your experience. Would you please send your contact information to [email protected]?

• D

  Danny Christian
  1

  I'm not sure when a working person is supposed to bank here. Drive thru opens at 9 and closes at 5. That makes it a little hard to do business here if you work 8-5. On top of that, there was a note on the window directing you to another branch with extended drive thru hours. I drove to that branch only to find that their drive thru is 9-5 also. After being a customer for about ten years, I will be moving my business somewhere else.

  Response from the owner

  Hi Danny. We are sorry to hear that you are unsatisfied with the hours of this location. We know time is very important to you. We’d like to connect you with a member of local management to listen and learn more. Would you please send your contact number to [email protected]?

• S

  Steve Sutton
  5

  Great bank with the best employees. I call for answers and ask for those I know by name sometimes. They are always treat me like a good friend. Its a good feeling. The ladies at the counter are always cheerful and helpful. I refer to it as "My Bank" when talking to others. I couldn't imagine life without the gang there. Keep up the good work!

• D

  David Chapman
  1

  I NEVER write bad reviews. Exception time. I have banked at Arvest banks for years. Always a good experience. We moved to this bank a few months ago. I have been in 4 or 5 times now. It has ALWAYS been a bad experience. Everything takes an extraordinary amount of time with a lot of trying to figure out what to do from the reps. Wrong information and lots of inconveniences. I will go to other Arvest branches and avoid this one.

  Response from the owner

  David chapman, we are truly sorry to hear about this. If you would let us, we'd like to listen and learn more about your experiences. Would you please email [email protected] with your phone number so we can have management follow up?

• J

  Justin M
  1

  9am-4pm! Closed Saturdays! Extremely inconsiderate hours. Don’t ask me to email you either. Respond to us here where we can see.

  Response from the owner

  Hi Justin, we are very sorry to hear that you are unhappy with the hours of this location. If you would like to learn more about any solutions or ask any questions, we would be happy to connect you with a member of local management. Please send your contact number to [email protected] and we will connect you with someone for assistance. Thank you!

• C

  Charles Hays
  1

  FREE BUSINES CHECKING! BS - They are now charging a $3 service fee every month for this "Free business checking" Nowhere on their site do they even mention this service charge or what it applies to. As the last poster said they are sneaky little worms. A basic account for small businesses that write few checks, deposit few items, and that primarily need an account to separate business transactions from personal ones. ◦No monthly service fee. $5.00 monthly fee to receive statement with images. (optional) ◦Overdraft protection available (up to $400). ◦No fee for automated clearinghouse (ACH) debits and credits. ◦No fee on Arvest Corporate Debit or Credit Cards ◦Free Online BillPay (Up to 15 payments per month. Each additional payment is .50 each.) ◦No fee on Arvest Online Banking or Account Information Line ◦Account includes 100 items (checks, debits, deposits and deposited items) per monthly statement cycle. ◦Excess per item fee: $.50 (in excess of 100 - see above) ◦Minimum opening balance: $100 ◦No fee for FDIC Insurance.

• J

  Jim B
  5

  Always top notch service. One of the best Arvest branches in Norman. The small branch on Comanche/Peters is also excellent.

  Response from the owner

  Jim B Thank you! We're glad you've had good experiences at the Arvest branches in Norman. Thank you for your review!

• G

  Gary Thrailkill
  1

  Bad they done have enough people and the hours are posted wrong.

  Response from the owner

  Hi Gary, we're sorry to see this review. Would you please send your name and phone number to [email protected]? We'd like to connect you with our management team to learn more.