Arvest Bank Shopping Ctr, Muskogee

Arvest Bank Reviews

• A

  Angela Bramlage
  4

  Banked here for a few years until moving out of state. Had issues with a particular teller that was addressed when I called and spoke to the branch manager. Very helpful when I needed help with wiring money to close a sale.

  Response from the owner

  Angela, we’re glad you had a good experience with Arvest! Please let us know if there’s anything we can do to make it even better. Thank you for your review!

• F

  Fast Real time
  1

  Standing OUTSIDE wating to make a house payment at 5:45 my wife had my card so i was wating on her she shows up at 6:02 the lady said we're closed very rude up personal... worst service ever.... changing banks...

  Response from the owner

  Hi Aaron, we’re so sorry to see this and would like to thank you and your wife for being customers of Arvest. We would like the opportunity to continue earning your business and understand more about your experience. Would you please send us your name and contact phone number to [email protected]? We’d like to connect.

• a

  angel nava
  5

  Great personnel, great service always friendly assistance. Will always use this location of Arvest.

  Response from the owner

  We're delighted to hear this about our location, Angel! Thank you so much for your five star review; we look forward to having you visit us again!

• D

  Diverge Spirit
  1

  Not naming any names but the teller that assisted me was rude.

  Response from the owner

  We're so sorry to hear this. We value customer service at Arvest. If you would let us, we would like to connect with you to listen and learn more about this experience. Would you please send your full name, phone number, and additional details to [email protected]? We would like to connect.

• M

  Melanie Fine
  5

  Always helped me with everything I needed!

  Response from the owner

  Melanie, we LOVE to see reviews like this! Thank you so much! We're happy we can help!

• K

  Karrie Velasco
  5

  I have used Arvest for years now. They are always helpful with all of my needs.

  Response from the owner

  Hi Karrie, thank you for choosing to bank with us, we truly appreciate your business. We're thrilled to hear that the associates at our Muskogee branch have been able to assist you with all of your banking needs. Thank you for your review and we will pass it along to the branch!

• G

  Gary Wiedel
  5

  Excellent customer service loved my experience and changed to Arvest.

  Response from the owner

  Hi Gary, thank you so much for sharing your experience at our Muskogee location! We’re glad hear that you experienced great customer service while visiting this branch. We appreciate your business and your review. We will be sure to pass along your kind words to this branch!

• L

  Lisa Hickman
  5

  Very nice, very professional, very knowledgeable. Just a pleasant experience in every way.

  Response from the owner

  Hi Lisa, this is so great to see! Thank you for the 5-Star review!

• J

  Jasmine Fixico
  1

  They never answer the phones and have you on hold for literal hours

  Response from the owner

  Jasmine Fixico We’re sorry to hear about being on hold for way too long. We’d like to discuss what happened with you. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.

• G

  Garry Shoemake
  5

  One teller n drive thru on a Friday

  Response from the owner

  Annette Shoemake We're so sorry to hear this! We hope that we can continue earning your business. We have forwarded this to local management for review.