Armstrong Bank W Okmulgee Ave, Muskogee

Armstrong Bank Reviews

• T

  Ted Massad
  1

  Absolute worst bank experience I've ever had in my life. I had a loan officer there tell me for 5 weeks that I was being approved for a loan for my house and then it was about to close any day. That was a bold face lie. He lied about ordering the appraisal on the house. He would never return my calls never meet me when I walked in the bank always acting as if he was busy. And after 5 weeks of wasting my time I was told by his Superior the hit never done any work on my loan the entire time and that the bank didn't even know I had applied for one there. Once I was told that by his Superior I suggested that he do something to fix the problem. He responded that the loan officer would never learn if he always had to fix his problems for him. Not only making me feel completely worthless as a customer for the $600,000 worth of business I was bringing to this Bank. But it gave me purpose and warning everybody that I know not to ever do business with this bank because they lie and you cannot trust anything they say. And when they are caught lying they don't even care about you as a customer.

  Response from the owner

  Hello, Ted – We are very sorry to hear about your experience and can assure you this is not the standard of service we strive to provide for our customers. We will have someone reach out to you as soon as possible to address your concerns. Again, we sincerely apologize.

• A

  Allen Murphy
  5

  Courtnie at the location on Okmulgee is one of the best, if not the best individual in the banking business I have ever dealt with. She's kind, professional and generally cares about her clients future and well being. I've been with Armstrong for going on 3 years and she most certainly is top notch and an asset to y'alls company

• D

  David Shouse
  5

  They always take care of our banking needs! Felicia Gant is the best ever! It still feels like a hometown bank that really cares about us!

  Response from the owner

  We are so glad to hear this feedback! Thank you for being a customer. We strive to offer personalized service with a full suite of products to fit your financial needs. We truly care about our customers, and we couldn't agree more with you - Felicia is wonderful!

• C

  Christopher Hufhines
  1

  See this bank going downhill fast need to thin out the weeds

• T

  Tw & Krista Horton
  5

  I strongly recommend Armstrong Bank for all your personal and business banking. Very friendly, professional, and always there to help.

• M

  Melissa Tatum
  5

  The people that work at the bank are very kind and helpful.

• J

  Jackie Griffith
  5

  Unbelivable customer service...way above and beyond...

• J

  Jeanene Henson
  5

  U leave there with a Smile on Ur face