Armstrong Bank W Ruth Ave, Sallisaw

Armstrong Bank Reviews

• M

  M P
  1

  I've banked at Armstrong for 15 years, and I've never dreaded going into the bank until I started having to deal with the staff at Sallisaw. Every single time I've needed something, that I wasn't able to do over the phone or from the app, it seems like a huge inconvenience and like I am a burden to the tellers on the clock. They are not friendly, not professional, and not trained well. I've had to wait several times for a transaction to be corrected because they entered data incorrectly. It could be because they are in a hurry or because they are new? (Turn over is high.) Either way if things do not change quickly, I will find myself a customer some where else.

  Response from the owner

  Good morning, We apologize for the experience you’ve had at our Sallisaw location. That is not the experience that we strive to deliver to our customers. We would like the opportunity to discover additional details and to learn how we can make it right. Would you please email us at [email protected] with your phone number to have someone from our team reach out? We value and appreciate your business and look forward to speaking with you.

• J

  Jacob Brake
  2

  My family has banked with Armstrong ever since I can remember and I enjoyed the branch at Sallisaw. One night I left cash in the night deposit of the Sallisaw branch before leaving to go out of town. They never contacted me, but claimed my deposit was $60 short of what I had shown. It almost threw me into a bad situation. When I called, it was more of a too bad you didn’t count right than a let’s make sure everything was done honestly on our part. I didn’t appreciate the attitude and was pretty certain of my calculations. Due to this, I’ve now closed my accounts and moved to another bank as I don’t feel the Sallisaw branch is worthy of business.

• C

  Carrie Looper
  1

  Set up bank account with them and was told it would take a week to get my card, week later still no card and called up there and of course they say it could take up to 14 days. I just need the damn card to pay my bills 😡🤦🏼‍♀️. It shouldn’t take you this damn long to send it out and for me to get it!

  Response from the owner

  Hi Carrie – We are very sorry to hear about your experience and frustration. We strive to provide our customers with the highest quality of service, and we apologize for not meeting your expectations. The standard estimate for card delivery is 5-7 business days (rather than calendar days), so we believe you should be getting your card any day now. Please let us know if there is anything else we can do to serve you in the meantime, and thank you for your feedback.

• A

  Anthony Bachler
  2

  Refused to let me open a savings account because my credit score isn't high enough. Plenty of other banks in town that are much friendlier to out of town contractors.

• K

  Kasey Donaldson
  4

  Always friendly and helpful. I have had my debit card stolen and they were very helpful in keeping my identity safe!

• J

  Joe Jacobs
  1

  The people that work here are nice while at the bank,but if you see them anywhere else they are incredibly snobby and rude.Their niceties stop as soon as they clock out of work.

  Response from the owner

  Thank you for the feedback, Joe. We're sorry we didn't meet your expectations in this situation. We care about our customers and strive to be good community members. Please give us a call on Monday at 888-680-2655 so we can hear more details and help in any way possible.

• N

  Nathan Lowrimore
  5

  It has been a pleasure working with the people here. I'm not one for posting things about a business, but I'm thankful they are here to help.

• H

  HayleyD P
  5

  The drive threw employees are always friendly and give good service.