Ark Contracting Services LLC S Dick Price Rd, Kennedale

Ark Contracting Services LLC Reviews

• S

  Shawna Yant
  1

  City of Dallas contracted with Ark to perform service in a poor residential neighborhood. (75208). Construction has been ongoing for six months with no end in sight. Workers are hostile and leave unattended equipment partially blocking driveways for hours. Their efforts have inadvertently shutoff water and gas for hours without notice. Collectively, the neighbors and I emailed the city superintendent and initially there was some improvement with communication regarding access to water. However, today they blocked access out of the street after we parked at home. I asked if they would move the barrier and the worker dismissed me and pointed to his supervisor - Mario. Mario waved me off and yelled at me after I asked them to move the barrier and he told me to contact another supervisor and walked away. Overall, Ark is unprofessional, incompetent and rude to residents. I would give a negative rating if that was an option. City of Dallas - please do better.

  Response from the owner

  Shawna, Thank you for your review. We have reached out to our Superintendent and General Superintendent regarding the events mentioned above. First and foremost, I am sorry for any inconvenience that has occurred. In regards to water shut off, City of Dallas gives a 48 hour notice and we do not work with the gas lines. Due to the unprecedented winter storm and rain that has delayed timelines but we are working as quickly as possible without jeopardizing safety, efficiency, and effectiveness of our work. This project does has other entities involved outside our scope of work. In the event of an issue, please feel free to call our office at 817-478-7400 or email me directly at [email protected]. It is important to Ark to maintain good working relationships with our municipalities and the residents within those communities. Courtney Atwood, Human Resources

• t

  tyson rinehart
  1

  They decided to show up and start hauling away heavy equipment right outside our bedroom window at 5:15am. Construction work cannot legally begin until 7am. When confronted about the noise violation, the employee made it clear that it wasn't his problem. Every phone number for ARK goes straight to a full voicemail. They apparently don't care about the communities they service. Update: 11 months later, our road is still under construction because Ark was so inept, they buried the new pipes too shallow. So the company that came to properly repave our street crushed all the plumbing that Ark wasted taxpayer money laying. 0/10 would not recommend; look forward to paying more taxes as the municipal government tries to reclaim the money that this “construction company” defrauded them out of.

  Response from the owner

  Mr. Rinehart - We are so very sorry about this issue and please call our office line so we can rectify this situation immediately. Thank you and our sincere apologies.

• D

  David Boone
  1

  Been out at our place a couple months now, sinks have been clogged due to the water lines theyre replacing outside not being shut off and flushed properly and right now even a line is busted outside with a huge geiser and now way to contact them but other than the water everywhere its not my problem its theirs, the way they occupy our residential street has been asinine emergency vehicles would have had a hell of a time accessing our homes, they need to wrap this out and move along and leave the city work to the city.

  Response from the owner

  David. I haven't got call a call from you sir. We pass out a construction notice 7 days prior to work starting. My information is on there, or you can call the office amd get in touch with me. Ark will always work with an homeowner to the best of our abilities.