Anderson Brothers Bank S Cashua Dr, Florence

Anderson Brothers Bank Reviews

• A

  Amanda Anderson
  5

  The best banking experience I've ever had! I opened a business checking account with Erin at the Cashua branch. It only took about 20 minutes inside the bank. While I was there, banker Ryker Royston took time to pop in to speak and is genuinely excited for my new business venture! I received my checks and bank card in less than a week. Best of all, though, I felt valued as a customer.

  Response from the owner

  Hi Amanda, Thank you so much for letting us know how your experience went and most of all for choosing Anderson Brothers Bank to be your financial partner. I will be sure to pass your awesome review on to Erin and our Florence Cashua team. Thanks again & we look forward in providing this level of customer service to you for many years to come!

• G

  Glenn Ham
  5

  I have banked with Anderson Brothers Bank since 2008 and have found them to be exceptional. In particular the S. Cashua Drive branch offers the best customer service I’ve ever been given at a bank. Every staff person and every officer is interested in me and my family. They are also great lenders. Hats off to Jay and the gang.

• J

  Justin Pearson
  1

  The worst customer service experience I have ever seen. I would not recommend banking with ABB. The ineptness in providing a simple answer is beyond their reach! The experience was lousy. It wouldn't allow me to not select a star. One star is too kind!

  Response from the owner

  We are sorry to hear about your experience. We're usually known for our exceptional customer service and we regret that we didn't live up to those expectations here. We have passed your complaint on to our higher executives and would appreciate it if you were open to discussing this further, please call (800)345-8081 and ask for Joanne. We'd greatly appreciate the opportunity to make things right and look forward to speaking with you.

• D

  Darrell. Bos
  1

  The absolute worst loan experience I’ve ever had these people hang up on me when I try to call and pay I stay on hold for 5-10 minutes usually service is horrible wouldnt recommend and never will bank with them once I can refinance 😑

  Response from the owner

  We are sorry to hear about your experience. We're usually known for our exceptional customer service and we regret that we didn't live up to those expectations here. We have passed your complaint on to our higher executives and would appreciate it you were open to discussing this further, please call us at (800) 345-808 and ask for Joanne. We'd greatly appreciate the opportunity to make things right and look forward to speaking with you.