AmeriCU Credit Union Genesee St, Oneida

AmeriCU Credit Union Reviews

• D

  Danielle H
  1

  Couldn’t make my car payment because they shut their ATMs off and wouldn’t take my debit card since it was just after 4. If I didn’t have to sit in line for 20 minutes I would of been able to make the payment before 4. If you see there is a long line than why shut your machines off right at 4? So I had to go find an ATM just to pay a fee to take out the exact same amount and get back in line and wait again.

  Response from the owner

  Hi Danielle, we generally don't turn off our ATMs. Could you email me your contact information and we can have someone from management investigate what happened and give you a call. If you could email me at [email protected], we will get back to you ASAP. Thank you for bringing this to our attention. - Jeff, digital marketing manager

• D

  Dan D
  1

  Worst place to bank as far a fees go. I have a line of credit and a heloc set up on my account. I'm moved money to make sure these lines of credit are either paid of or have room. in the mean time a charge comes into my checking, with money available in both lines of credits they put my checking into a negative and charge me $28 fee. This is just a legal way to rob someone. I make all my payments on time and pay a lot of interest and the thanks i get is when i call in, is we cant help you. I will do my best not to send any new business your way. I DONT LIKE BEING ROBBED. I will be looking into finding a new bank. The sad part is Iike all the worker and people I have dealt with at the branches. I think corporate should re-think how they assist good customers.

• S

  Scoobie D
  4

  Awesome Credit Union. Great staff, greet you by name. Always polite. Love the kiosk

• E

  Ethan S.
  5

  very nice. hours aren't the best but it's a good place to be