American Gold Exchange and Pawn Poole Rd, Raleigh

American Gold Exchange and Pawn Reviews

• A

  Audrianna Lowery
  5

  Came in looking for a window ac unit, and found this amazing deal. Happy with the staff and service!! I would recommend.

  Response from the owner

  Thank you for coming in! I'm so happy that we were able to have the right item for you!

• A

  Angelia Murray
  5

  Yes good pawn shop it's family things they are my people's and my pawn I been dealing with them since 95 they called me Smillie from day one they are awesome person and friendly blessings I always go go them no matter what

  Response from the owner

  Smiley! We love having you as part of the family. Thank you and thank you for always bringing cheer to our day!!

• T

  Tessa Miller
  1

  Definitely don't take your jewelry here to be repaired. I had my bangle repaired 2weeks ago and wore it twice and it opened back in the same spot Called and spoke with (Brian) which was not helpful he stated no warranty and I would have to pay again to repair item. He stated I should have inspected before I left. Horrible customer service.

  Response from the owner

  I'm very sorry to hear about your bracelet repair. If would like you bring the item into the store, I will be glad to address it with the person who does the repair work and see what can be done to make the break more durable.

• J

  Jimmy Diaz
  5

  They got the best prices on gold.very professional and knowledgeable.

  Response from the owner

  Thank you! We appreciate you so much and hope we are able to help you find the perfect piece again sometime soon!

• P

  Precious Property
  1

  They cheat you out of your merchandise and I will never go there again. I went to sell an item and they gave me one price and when I went back a month later they wanted to give me way less than what they they promised before. They were not professional and the reason I say that is because they whispered for at least five minutes before they decided to offer me two hundred less than what they offered before. Honesty is the best policy not greed.

• J

  Jamie Escobedo
  5

  Best pawn shop in town!!!!! Staff is great and very friendly, have done business with them for yrs and always got the best price either buying or pawning. Love the staff like family, and I'm not family but they do treat me that way. Want a good pawn shop, this is the one to go too. Ask for Jim, Chris or Karen. Update: I see some bad reviews here, believe me this business is the best in town. A few bad seeds coming in and writing bad reviews must not have known what they were talking about. Jim, Chris and the whole team are professional and know their business very well. If you want good deals and good merchandise, go here. If you want to try to scam someone or pawn something not worth what they say, go somewhere else.

  Response from the owner

  Thank you Jamie for taking the time to leave us this wonderful review! It is our pleasure to provide our clients with the highest level of servive possible. We look forward to continuing to serve you!

• S

  Starlight Counseling PLLC
  5

  Somethings that you want to buy don’t have to be new. Walk into the door of this pawn shop and instantly you’ll see deals. It never fails all of the memories that occur from the goods for sale. A old game or toy from childhood, a CD from college days, pieces of me were on the selves. The staff pleasant and bright may even be willing to haggle a deal. Did I mention they have an awesome layaway program?

  Response from the owner

  Thank you so much for taking the time to leave us a review, it is our goal to provide quality goods and excellent service. We appreciate the feedback!

• r

  ricky ferrell
  1

  Just stopped by there to purchase a chainsaw Stihl. I picked it up off shelf myself and was able to to take it outside and start it up. I got to the register to talk about price and someone said they were looking at it first and was gonna out it lay away. Why was it still on the shelf and why was it in my possention up until someone cried it was theirs first? Cash just walked out the door.

• K

  Kesher Alexander
  5

  Absolutely love this place. They are always friendly and I am taken care of very well each visit. Keep up the good work guys!!!

  Response from the owner

  Thank you Kesher for taking the time to leave us a review! Our goal is to make sure every client feels taken care of!

• J

  Jason Howard
  5

  I have been a patron of this establishment for years almost since they open the doors best customer service the owner mr. Jim the best I suggest you only come here for anything and everything that you will ever need thank you.

  Response from the owner

  Thank you Jason for leaving us this review, it's customers like you that make what we do worthwhile! We look forward to seeing you again soon!