American Eagle Financial Credit Union New Britain Ave, West Hartford

American Eagle Financial Credit Union Reviews

• P

  Philip Fedorchak
  5

  Awesome place to do your banking friendly service knowledgeable about all your banking needs.Ever since my dad a former Pratt Whitney employee took me to American Eagle Credit Union it been an excellent experience I couldn’t see my self and any banking institutions thank you.

  Response from the owner

  Philip, thank you for your five-star review! We appreciate your membership!

• M

  MissDj LuLu
  1

  I'm so disappointed with American Eagle Financial Credit Union again, I go to the window teller drivethru. He greets me, ok kool I then tell him I need a few $10s and $5s he clearly states ok no problem. So I pulled off i and I stop to get my ID out the envelope, yup you guessed it, he gave me all $20s. Why is it so hard to listen to the customer. I've been a member for more then 10 years. I think its time to consider banking elsewhere. HORRIBLE SERVICE, JUST HORRIBLE. This is the second time I have to go through this first Newington Branch now West Hartford branch. He was more worried about my account being negative then servicing me properly. This is why I rather go inside where the staff actually listens to the customer.

  Response from the owner

  Hi, we're sorry to hear about the bad experience at one of our branches. If you'd like to email us at [email protected], we would like to have a member of our leadership team reach out to you.

• P

  Peter Fox
  3

  I financed a car through America Eagle and was happy with the experience. I thought maybe I’d get a mortgage refinanced and have a similar positive experience Review to follow….shortly.

  Response from the owner

  Hi Peter. We hope that your mortgage refinance is a positive experience! If you have anything further that you would like to discuss, please call our Contact Center at 800.842.0145. We appreciate your membership!

• O

  OLAJUWON CLEMONS
  5

  Great credit union to me the best in CT customer service is so good I wanted to slap my momma lol just playing but everything about this place is good thanks to the PEOPLE of American Eagle Financial Credit Union for there time and patience serving me. Please remember the opinion you should follow should be your own But take this review as a second opinion from a complete stranger online.

  Response from the owner

  Thank you Olajuwon for your positive review! We appreciate it!

• H

  Heidi Swanson
  5

  I'm very satisfied with the service here. Most of the people working here are fast and friendly, and all of the ones I have encountered are competent. The online service works well, including online communication. Questions are answered quickly, and phone calls follow if clarification is needed. The office has a nice small town feel to it -- very different from the huge banks in the US. The terms are much better, too, since it's a credit union. Highly recommend.

• S

  Sandra LaJeunesse
  5

  I've only been a member for 4 months now and appreciate how personable everyone is in the W. Htfd location. They take time to respond to my questions and treat me as a valued customer. The environment seems to be well-organized and pleasant. The drive-thru, as well as service inside, is fast. Pleased that I tried this instead of another big bank!

• R

  Robert McFarlane
  5

  Always fast and friendly and super helpful.

• D

  Domingo Homar
  5

  Excellent place to do your business

  Response from the owner

  Domingo, thank you for your great review! We appreciate your membership!

• R

  Rome
  1

  Take Wayyyy Too Long At The Drive Thru Teller Lines.

  Response from the owner

  Hi Rome. We apologize for the long drive-thru lines. Our branch is now open to the public to walk-in or schedule an appointment through our website.

• N

  Natalea Sullivan
  5

  Friendly, and professional. I should have joined sooner!

  Response from the owner

  Thank you Natalea for your great review! We appreciate your membership!