American Eagle Financial Credit Union Berlin Tpke, Newington

American Eagle Financial Credit Union Reviews

• M

  Miguel Rosado
  1

  Who's bright engineering job is responsible for putting the teller directly next to the atm??? So we have to wait 30 mins for the person in front just to use the atm. Why not build the atm slot apart from from the teller window so that two people can go at once? Instead no, its one at a time , and this was built recently. You guys dont look qt how you're building things? Plenty of room to add qn atm slot AWAY from the teller window. Everyone from now on is getting true ratings from me based on my observations inside and out

  Response from the owner

  Hi Miguel. We appreciate your feedback and will pass it along. We appreciate your membership.

• M

  MissDj LuLu
  1

  Horrible service at this location, I went by drivethru window. I was first greeted by a female who sounded really low like if she was in the building next door and asked how I prefer the bills I stated $20s, then two minutes later another teller greets me with a how can I help you, I stated im here to take cash out, then he states ok "so you need to fill out a slip" i reply with I already did and did you give my money to someone else? Two minutes later I get my money $10 $20 $100 bill. I was asked and confirmed how I wanted my bills. Horrible horrible service at this Branch. I have been a member for nearly 15+ years. Oh and calling customer service is even worse. Oh and from looking at other reviews they will not respond to negative reviews, that tells you a lot about this specific branch. Teller #1615

  Response from the owner

  Hi, we're sorry to hear about the bad experience at one of our branches. If you'd like to email us at [email protected], we would like to have a member of our leadership team reach out to you.

• J

  Jim C
  4

  I’ve been a member of the AEFCU since 1973, when it was known as the East Hartford Aircraft Federal Credit Union. Although it has undergone a couple of name changes over the years, it is still the same financial institution, offering better loan rates and interest on account rates than banks do. This is a branch of that credit union that recently opened. It's in a fairly convenient location, though I wish they'd open one closer to where I, and many of their customers live, in the New Haven area. The clerks/tellers are always friendly, helpful, and accommodating.

  Response from the owner

  Hi Jim, thank you for your feedback. We appreciate you taking the time to share your positive experience with us.

• l

  leszek gawecki
  5

  American Eagle Financial Credit Union is The best financial institutions that can in area for so many years ! Their flexible rates and incredible services are dedicated to help your needs in any situation. I will highly recommend to everyone that is looking for professionalism and understanding ! Will continue to make my business work with them and pass it to my next generation!

• D

  Davina D
  5

  First banking account ive had in years.....very happy with my choice..easy atm usage, fast cash deposits at ATM,very helpful and friendly staff. I cannot begin to say how happy i am to have found a bank i can trust and rely on without getting hit with crazy fees all the time. Like with any other bank ive used before aefcu

• L

  Lori Sullivan
  5

  I have been a credit union member since I was five years old. My father worked at United technologies and I’ve been a loyal member ever since... I’ve watched them grow and thrive, over the past fifty years!

  Response from the owner

  Lori, thank you for your loyal membership for so many years. We appreciate your review!

• Y

  Yolonda Derricott
  5

  Great service!!I drove 15min to the closest branch which was Newington just to find out when I pulled up at 4:12pm they had already closed. I advised it was an emergency because my card was compromised and hadn't received my new one yet.

• F

  Forrest Riley
  5

  Great rates on auto loans which is what initially brought me here, but after going here a few times to make payments i decided to open up a checking account. Excellent customer service.

• e

  estevan hernandez
  1

  Poor customer experience. I would highly recommend going elsewhere and do business with people that care. I realize that after I have expressed my poor experiences with management and nothing improves, its Management that's failing!

• S

  Stefan Ruco
  5

  Very friendly workers and they great you every time you go into the doors clean place and very organized