Amegy Bank Frostwood Dr, Houston

Amegy Bank Reviews

• H

  Houston Branch
  1

  this is the wrong location. It is not located inside the mall needs to be fixed immediately. From memorial city mall guest services and metro national.

• H

  Hal Lundgren
  5

  Having banked at this branch since it opened many years ago, and having had only superior service there, it's surprising so see a sourpuss describe it as the "worst" branch. Hmm, are we to believe this customer does business at every Amegy branch? Manager Martin is remarkably patient and courteous. I have seen her go out of her way often to help customers who needed more time. Once, when my car's generator died while at the drive-in window, I could not get the car out of "park." Two young tellers rescued me, showing me how to release the car from "park." We moved it backward to the parking lot, and I waited only briefly for a tow truck. Talk about above-and-beyond service! That positive attitude is typical of this branch and its long history.

• A

  Alex L.
  1

  This is the worst branch in the entire Amegy chain. The manager is rude and everytime I need to make a cashiers check (3 times in this branch) it has taken 30 minutes not including the line because their teller staff turnover is so high. Staff is not attentive and always scrambling around.

• A

  ANGELICA TALAMANTES
  5

  I recently had fraud activity on one of my accounts. I didn't feel comfortable speaking with a banker over the phone to issue a new card. I work in Memorial City so I stopped by to get a new card issued. This location helped me have piece of mind thank you Josh & Ms. Martin.

• K

  Kay Stimson
  5

  I have had excellent service every time I come in or use the drive thru. I've been a customer for years. They helped us tremendously during Harvey.

• b

  bribri
  1

  I went to the ATM and it stole my check. It's 9:30 at night and won't be able to contact them until the morning. They should have 24 hr customer support for incidents like these.

• J

  Jamie S
  1

  At drive thru now..completely ignored for at least 2 minutes..people in the window.at their position..not even a "I will be right w you" Just some girl w RBF...horrible

• L

  Lorena Vasquez
  1

  I don’t know any person with half a brain does business with this new archaic institution. A waste of time every time I walk in the door. Don’t use them!

• M

  Moises Guzman
  5

  Very friendly staff, I was helped immediately with no long faces. Great place to bank.