Alpine Bank E 4th St, Rifle

Alpine Bank Reviews

• J

  James Odekirk
  1

  They like to hold your money so they can make the interest off of it. I want my money when I want to use it. Not have to get permission from a company using my money.

• N

  Nick Everest
  1

  Total disappointment, I had set up an appointment to open my Business Account from 9:30am - 10:30am Thought id give Alpine a try (you hear great commercials on the radio) Got a call around 5:00pm the day before It was a lady to take more of my info, then she informed me id have to drop off documents, LEAVE and then return later to sign paperwork. She acted like because of the fact I was not an existing account holder, wanting to open a business account.. it was a pain. I made this appointment strategically to work with my schedule. I can not express the disappointment I have experienced here, and the Glenwood Springs location as well. Same thing in Glenwood, gave information and waited ALL DAY LONG for a call back. NOTHING. DO NOT BELIEVE THE COMMERCIALS ON THE RADIO ABOUT ALPINE BANK, CLAIMING IT VALUES SMALL BUSINESSES. ITS ALL BS! THEY SAY EXACTLY WHAT YOU LIKE TO HEAR WITHOUT BEING ABLE TO BACK IT UP.

  Response from the owner

  Nick, we’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. As we try and navigate the COVID19 rules and regulations and it sounds like you might have experienced someone doing a less than good job. Please reach out to us at [email protected] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

• R

  Roxy “Princess of Realness” Lapup
  1

  You should really consider burying your money in the ground before considering doing business here. The customer service is terrible. This banks practices are well behind the times.

• B

  Becky Schaeffer
  1

  After being a loyal customer for over 11 years, we are actively looking for a new bank. Alpine will feed you bs about how they care and want to work with you and when you need them, they basically want you to give them your first born. Never again will we do business with them.

  Response from the owner

  Becky, I am so sorry you had a bad experience at the bank in Rifle. We would love to connect with you and see if we can help make your experience better.

• R

  Rebecca Bush
  5

  Very clean and such nice staff.

• L

  Leroy R Jagodinski
  5

  All Alpine Banks are different, that is by Management and personnel, the RIFLE banks have the small town appeal for Locals...and it's fun to go check out the other ones..I really like the one at West Glenwood Mall and then you go to the one at the Meadows by the pet store and it's a whole different situation...so far I've always have been called by the RIFLE Bank to see if I have any problems or need assistance...that's nice...good to give too the Community's they are serving...

  Response from the owner

  Leroy, what lovely comments, I will be sure to reach out to the Rifle branch and let them know you appreciate their customer service. If you're traveling be sure to stop by any of our locations, from Denver to Durango, https://www.alpinebank.com/who-we-are/locations-hours.html.

• R

  Ricardo Gutierrez
  1

  WALLMART TRUSTED ME MORE THAN ALPINE BANK AT 2 DIFFERENT LOCATIONS!!! IN THE SAME DAY! REFUSED TO CASH MY CHECK THEN PUT A HOLD ON THE REST OF MY CHECK AFTER BEING TOLD I WOULD BE ABLE TO WITHDRAW IT. HORRIBLE CUSTOMER SERVICE CASHIER TOLD ME "TRY GOING TO ANOTHER BANK" WHEN I ASKED TO SPEAK TO A MANAGER THEY SAID SHE IS BUSY NEVER BEEN SO DISRESPECT IN MY LIFE SAYING MY CHECK COULD BOUNCE AFTER BEING A MEMBER OF ALPINE BANK FOR MONTHS. CLOSED MY ACCOUNT WITH ALPINE BANK AND WENT TO WALLMART TO CASH MY CHECK THAT'S RIGHT WALLMART TRUSTED ME MORE THAN ALPINE BANK.

• G

  Genie Ulshoffer
  5

  They are always welcoming and helpful!

• J

  J Wiese
  5

  The staff are very helpful, will do business with them again.