Allied Cash Advance Richmond Hwy, Alexandria

Allied Cash Advance Reviews

• L

  Lamisha Smith
  5

  Janette was an awesome help with my services today. She made sure I understood I needed to come back to sign and close my account once paid off. We laughed about it and I was comfortable with her. Keep up the great service Janette!

  Response from the owner

  Allied Cash Advance always strives for five star service and we appreciate you choosing us for your financial needs.

• N

  Nikki H
  5

  I am so glad I found this place!!! I was in a bind and needed extra cash for a few unexpected car repairs and Mecca took great care of me. The process is super simple and I got just enough money to supplement what I already had to get back on the road. Will definitely go back to Allied Cash Advance and look to Mecca for assistance if I find myself in a bind again.

  Response from the owner

  Providing great customer service and helping with your financial needs is our goal. Thank you for the five-stars!

• S

  Shayla Brown
  5

  Supper helpful!!! I had the hardest time getting my paystub available for them to complete my application. Janette made sure to give me ever alternative so I could be successful. It was awesome! It was my first time applying for a line of credit and she made it so easy! Thanks !!

  Response from the owner

  Great feedback, we are excited to hear how Janette made your first customer experience with Allied Cash Advance a great one! Thank you for sharing.

• R

  Ronica Milledge
  4

  Came in during a difficult time and applied for a loan/line of credit. Mecca was very helpful and professional as she assisted me with the process. My credit wasn’t the best so I didn’t get as much as I’d prefer but I’ll definitely be returning.

  Response from the owner

  We enjoy hearing the wonderful feedback and will keep trying to hit that five-star rating.

• R

  Robin McGill
  1

  I have been using this company since the beginning of October 2019. I have paid over the phone a couple of times and the first time that I made a payment via phone..I didn't receive an approval code. I processed this request with Cameron an employee at Allied. At any rate, I was informed that I hadn't made my payment but in fact I did. I came into the office and paid an additional payment. I have been timely with my payments, but this place has some incompetent people employed there. I don't appreciate receiving texts messages regarding nonconformance when I am in compliance. Generally, my payments are made earlier than the due date. I contacted my financial institution today and spoke with a representative and was informed that my account reflected that whomever the processor at Allied was attempted to put the request through twice. I was also informed that the request processed the first time, but that the employee of Allied tried again. IS THIS AN ATTEMPT TO STEAL? In addition, I received a text today stating that my payment hadn't been received. Is this poor administrative procedures or is this finagling of my account. I wonder if their corporate management is aware that there are unprofessional, dishonest and rude individuals who are shirking their responsibilities. A customer has the right to safety, to be heard and informed. It is my belief that my rights as a customer have been violated. In addition, I actually gave one of the employees a couple of monetary gifts because initially I embraced the services rendered. The services rendered are wanting. It is my belief as I expressed last month to an employee that customer training and other specialized training should be a part of their core competencies. Very Respectfully, Robin McGill, a very dissatisfied customer

• s

  shelba coleman
  5

  Ms Mecca was kind and wonderful. She walked me through everything and didn’t get upset when I ask a couple questions more than ones. Need more reps like her.

  Response from the owner

  We are excited to hear Mecca provided such customer service at your local Allied Cash Advance store. Thank you, Shelba for the five-star review!

• D

  Dana Nobles
  5

  My experience today at Allied was great. Mecca helped me throughout the whole process. I appreciate her patience and customer service.

  Response from the owner

  Thank you for sharing your five-star customer service experience at Allied Cash Advance!

• G

  Galatic Aurora
  5

  This place is so nice and friendly . They truly make stress go away when your in a bind . Mecca was so pleasant and help so much. Mecca explain everything to me and my mother so well . Thank you

  Response from the owner

  Awesome to hear what a huge help our Allied Cash Advance associates were with your financial needs!

• G

  Guy Nbrk
  1

  Application process was long the first time, and they were courteous. Second time the process was faster. I missed one payment and although I made arrangements they fell entitled to withdraw a much higher amount without notice from my bank account. I had read a review that is is something they do in other locations (random withdrawals or different amounts), but it seems it is a practice across the company. Do not borrow money from dishonest merchants like this one. I have filed a complaint with the consumer protection agency in VA.

• L

  Lashay Perry
  5

  Mecca was great! She was fast, helpful and made my process go smoothly! I recommend this place to anyone in a bind that has income!

  Response from the owner

  Thank you so much for the wonderful recommendation, Lashay. We appreciate your business at Allied Cash Advance and look forward to your next visit.