Allegiance Bank, Gulf Freeway Office Gulf Fwy, Houston

Allegiance Bank, Gulf Freeway Office Reviews

• C

  C Sonnette
  1

  When they screw up, apparently even when 3 people are on the emails, they cannot apologize when one of their staff screws up, gives wrong information, or messes up account postings. Just went through conversations with the staff we deal with at Allegiance/Post Oak bank, and I cannot believe that my main point, that whatever error there was, was not something controllable from the user interface, had to be mentioned several times. I am upset that the seriousness of the breach and error on their end was not understood nor cared about. Do like we're doing - go to another bank!!!

  Response from the owner

  We are very disappointed to hear you had a bad experience with us. Allegiance Bank is usually known for our great customer service and attention to detail in everything we do. However, we completely understand that our reputation is not something we should hide behind. So, if you'd like, you can call us on 281-894-3200 or reach out to us via email at [email protected]. We'd like to discuss the matter further with you and see how we can make things right.

• F

  Frida Rodriguez
  1

  Drive thru lady doesn't even speak or acknowledge customers and she will take up to half an hr to make a deposit. Employees park in the drive thru so it makes you think bank is busy.

  Response from the owner

  Frida, we would like to learn more about your visit. If you would like to share with us in more detail, please call (281) 894-3208.

• C

  C Martini
  5

  Our company has banked with the Gulf Freeway location for more than 10 years. Friendly service and helpful people.

  Response from the owner

  Thanks for taking the time to share your opinion of Allegiance Bank with other community members. We take pride in giving outstanding service to every customer and we're thrilled to receive your compliments and appreciation!

• C

  Courtney Villalobos
  1

  RUDE PEOPLE! Don't know how to respect customers

  Response from the owner

  We appreciate your feedback. If you would like to share your experience and tell us 'what happened', please call 281-894-3252.