Advia Credit Union Red Arrow Hwy, Mattawan

Advia Credit Union Reviews

• W

  Wade
  1

  When the ATM isn’t broke, or the app isn’t broke or I’m not getting cursed at on the phone from customer service (they thought they hung up), or getting charged late fees because of their app crashing, it’s good to know this bank wouldn’t lend me a broken pen let alone a loan when I needed them most. Perfect loan repayment history with them. Except when their app crashed. And they charged me. I do not recommend this Credit Union. UPDATE 9-15-18 Advia has not made an attempt to fix there atm which just ate 200$ of mine and I MIGHT GET IT BACK on Monday. Pathetic.

  Response from the owner

  Wade, we are concerned about this situation that happened and would like to look into this further. Please email us at [email protected] so we can reach out to you. Thank you.

• C

  Cherry
  4

  Wish they stayed open until 2pm on Saturdays. Just missed the door by a min and all I had to do is put money in my checking. Advia in general makes me mad. Takes money out of my account on wrong dates. And should be like Huntington and give people 24hours to put money back in their account before charging them a fee

  Response from the owner

  C ANH, Sorry to hear of your member experience. Please send us an email at [email protected] if you'd like to discuss any of this further or to have a Member Service Specialist contact you about your account. Thank you.

• D

  Dena MacLaren
  5

  Coming in today I had a few questions and issues that needed to be fixed. From the moment I walked in, Deshawn greeted me with a smile and helped me with everything. With so much I've had going on in my life it was everything I needed at that moment. It was a blessing and a pleasure to be served by Deshawn. I HIGHLY recommend Advia and this teller to ANYONE. In my 11 years of customer service this is in my top 2 of experiences, ever. From the bottom of my heart, thank you. <3

  Response from the owner

  Dena, Thank you for taking the time to write this amazing review! We know DeShawn will be so pleased to hear these kind words from you. Have a great day!

• M

  Melinda Schuitema
  5

  I love this credit union. Great customer service and rates for loans! Have been banking with them for many years (formally this credit union was first community credit union)

• S

  Steve Hegedus II
  5

  Scott and the entire staff here @ this branch are AMAZING! they go out of there way to help and make sure everything is going well . i cant count how many times they have gone above and beyond to make sure things are right. Thanks you ALL !

• J

  John Brown
  3

  Pros- low loan rates. Cons- ATM is broke, alot.

  Response from the owner

  Hello John, thank you for your review. We are concerned about the ATM issue. Could you please email us at [email protected] so we can look into this for you? Thank you.

• C

  Charmaine Powell
  5

  Very nice people that work here