Advia Credit Union Gibraltar Rd, Brownstown Charter Twp

Advia Credit Union Reviews

• C

  Chelsie Kaminski
  5

  This has probably been one of the best branches I’ve been to. While everyone is so warm and welcoming, Nicole that works in Guest Services in the back has a 10/5 stars in my book. Her eagerness to help and handle any situation or problems you may have is pristine, her guest service is absolutely amazing, and the fact that she is kind and an all around good person with impeccable work ethic is just the cherry on top. I would absolutely recommend this branch!

• D

  Danielle Turner
  1

  Leaving this Bank. ATM is always having trouble. And the holidays ,your not getting your check early like other banks. You will get it friday regardless. And if friday is a holiday. Your not getting ur direct deposit till next business day.

  Response from the owner

  Hello Danielle. We are sorry to hear about your experience. Please send us an email to [email protected] or give us a call at 844.238.4228 to discuss your member service. Thank you for your membership with Advia.

• S

  Stephanie Brayman
  5

  Unfortunately I was one of the billions of people who had my account information stolen! I was frustrated, inconvenienced and just didn’t know what to do! Tiffany was the best! She was incredibly professional and was so helpful down to my emotional needs! This woman deserves a raise and I highly recommend doing business with her!

  Response from the owner

  Thank you for your 5 star review, Stephanie. Thank you for your membership with Advia.

• B

  Brandon Webb
  5

  I have never had a single issue with anything. Only time I've gone into the Brownstown branch was the day I signed up like 7 years ago. The digital check deposit and the ATM depositing cash is flawless. They keep improving and adding more to their plate. I recommend anyone to use them and to at least check them out. I honestly cannot think of a complaint. I see issues from previous clients and I have never had to wait more than 4-5 minutes to speak with someone about a question I've had.

• A

  Ashley Bogosian
  1

  I deposited $80 dollars into the ATM at this location, and the ATM did not except my some of my money and gave me back $40 dollars then stated it only excepted $20 dollars. When it prompted me to say amount correct I said no not correct. Then the slot where you incert your money closed and I lost $40 dollars. I called my bank to see if maybe it ended up getting deposited the next day and it did not. I tried calling this Credit Union to contact someone there directly and got in touch with a 1800 number that is not helpful to me because I am not a member there. So until this credit union has a number for people to get a hold of it this location this review will remain up here. When I call my credit union MichiganLegavcy they answered right away and have an actual branch number. Rather than a 1800 number that does no good.

  Response from the owner

  Hello Ashley, We went ahead and responded to your message via Facebook and provided the direct extension to the Member Service Specialist at the Brownstown location who can assist you with this. Please let us know if you require anything else. Thank you.

• K

  Kent Sikora
  1

  no listing for phone number for local branch, ATM machine outside was swallowing people's cards all day on Sunday. Have been on hold for 30 minutes trying to get through to someone

  Response from the owner

  Hello Kent. Thank you for reaching out to Advia. You can call us 24/7 at 844-238-4228 for assistance. We also have a live chat from 8am-7pm Monday - Friday, and 9am- 3pm on Saturdays to chat with an Advia Representative for assistance. You can chat us here: https://www.adviacu.org/chatwithava/. Thank you.

• c

  chris Hall
  1

  Have fun waiting over 30 minutes to talk to a live person. Also new digital banking is all messed up! WHAT A JOKE!

• R

  Ryan Robinson
  5

  Ashley was very helpful today! Saved me money, and kept a long term customer.

  Response from the owner

  Thank you for your support, Ryan!