Advance America N Timberland Dr, Lufkin

Advance America Reviews

• B

  Brandon Turney
  5

  Mrs. Tracy is amazing! She Explained the loan terms and details very well and made sure I understood it. So quick and easy!

  Response from the owner

  - Your business is important to us, thank you for your review of our Lufkin location!

• S

  Sheila Jackson
  5

  Customer service excellence, Jessica have a beautiful smile when i entered the business even through I was feeling so bad abd tired she really made my day. I began to feel better. I would refer new customer to Advance American anytime.😊

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!

• S

  Sheena Pierce
  5

  Ms. Tracy and Ms. Casey are so friendly and helpful. They made me feel very welcome and secure about having to get my first loan... Thanks ladies!!

  Response from the owner

  Sheena - Thank you for your feedback regarding our loan and money services. Our Lufkin location appreciates your business!

• K

  Kreg Jackson
  5

  Tracy was really great and very professional and helped me out with all my financial needs! Please ask for Tracy when you come too Advance America.

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Lufkin location appreciates your business!

• K

  Karmyn Hall
  5

  Love the Lufkin Office!!! Ms. Tracey and Staff are helpful and professional! Love the environment. Makes you feel welcomed. Thanks Guys!!!

  Response from the owner

  - Your business is important to us, thank you for your review of our Lufkin location!

• N

  Narvlee Young
  5

  They were friendly and catered to my needs. I would refer anyone to them. It wasn't like being in a business setting more lime home.

  Response from the owner

  Narvlee - Your business is important to us, thank you for your review of our Lufkin location!

• R

  Randy Simoneaux
  5

  Service was great. Walked in just trying to figure out what I needed to get a loan and ended up leaving with money in my pocket after a very short and easy application process.

  Response from the owner

  Randy - Your business is important to us, thank you for your review of our Lufkin location!

• F

  For Fox Sake
  2

  Came here to get a title loan, was "approved" for $ 900. It's in my lady's name. I was doing most of the talking, Because she's silent and soft-spoken. When I leave the employee suddenly said "580". What's up with that? What happened to the amount we were already approved for?

  Response from the owner

  Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

• A

  April Jackson
  5

  Very friendly staff always nice to you, not like other companies if you need to be a day late they work with you and don't treat you mean because life happened. I highly recommend this location if you need a loan!!!😁😁😁💯💯💯👍👍👍

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!

• C

  Chaewaxw3akilea Allen
  5

  I really enjoyed the help of Jessica I wasn’t pressured at all. She was really kind and treated me like human being. I enjoyed the service.