Advance America Fort Harrison Rd, Terre Haute

Advance America Reviews

• M

  Matt Donald’s
  1

  Not professional at all. They are super rude and degrading to people. They are not responsive either. Just super unprofessional and they make you feel bad for even having to come in and take out a loan. It’s just really embarrassing how they treat you. Connie was super rude and unprofessional as well. I will be paying back my loan online. I would go into the facility to help out with business, but never again. I’m just amazed at how poorly they treat their customers. I went in one day and they were talking bad about the person who had left before me. Just super inappropriate and unprofessional.

  Response from the owner

  Matt - Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

• L

  Leeann Chandler
  3

  I love that everything can be done online these days; how amazing!!! I hate how slow it is online!!!!! I save gas by not driving to the actual store to do a loan but if I need the money now it's not convenient at all!!! Very frustrating! It takes hours to get a loan through and deposited into your account online. I don't get it. The first 3 times I did the online it took 45 minutes and boom it was in my account. Now... I have waited up to 2 days at the longest.

  Response from the owner

  Leeann - Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you to discuss your concerns.

• D

  David Joseph
  5

  Amie Hamilton and her staff are always very professional and knowledgeable. They make sure to pay attention to details. They make everyone feel welcome and appreciated as consumers. The customer service is great in a world where customer service is almost non-existent.

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!

• H

  Harold Throckmartin
  5

  It was a breeze getting taken care of when I came in at the right hours. The lady who handled my situation was polite, friend and efficient in doing everything that needed to be done. I was in and out in a very short time. I very much appreciate the service.

  Response from the owner

  - Your business is important to us, thank you for your review of our Terre Haute location!

• a

  april ripple
  5

  Awsome customer service everyone is great here, especially Amie, Amy, Brian couldnt ask for better service always very friendly.

• D

  Daniel Phillips
  5

  The lady’s are so nice and friendly. Would recommend Anyone to come here

• D

  Danny Marlar
  5

  Awsome service everyone is great here, especially amie,amy,brian couldnt ask for better service.

• A

  A C
  5

  Great customer service. Christina always is very professional and personable. They offer many services and the updated process is great.

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Terre Haute location appreciates your business!

• L

  LeAnn Conches
  5

  Amie is an very nice employee willing to help where she can and will answer all your questions, and if she does not know the answer she finds out for you..very well dressed and Pleasant to speak with. Amie appears to know her job...and does it well..

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!

• F

  Fred Roberts
  5

  Great place great people excellent communication everyone so nice easy to work with they're willing to go the all way to help you out and unexplained things .they will always have my business. You guys are great.