ACE Cash Express Melrose Ave, Roanoke

ACE Cash Express Reviews

• 5

  5sos is Best
  5

  Very helpful staff and great customer service. I would highly recommend this place.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, 5sos. Come back and visit our ACE store at 3925 Melrose Ave NW soon!

• F

  Faith Barbour
  5

  Laury is amazing I cone her because of her!

  Response from the owner

  We’re glad that we could help you ACE the day, Faith! Thank you for being our consumer and for telling us about your positive experience at our store in Roanoke.

• C

  Carl Brown
  5

  They know me by name, are extremely friendly and informative with any question that I have about my account or other things done there. the staff always makes me feel like a friend and not a customer.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Carl! This is the feedback that we love to hear. Please come back to visit our associates at 3925 Melrose Ave NW for check cashing or money transfers soon!

• A

  Alphonso James
  5

  Benita is amazing she helped me a lot.

  Response from the owner

  We’re glad that we could help you ACE the day, Alphonso! Thank you for being our consumer and for telling us about your positive experience at our store in Roanoke.

• C

  Christina Askew
  5

  I had my ID stolen and your employees were very helpful I went everywhere had a lot of my documents but no state ID they were very helpful and professional and were the only place that would help me ! Thanks Laurie and Jasmine you have a customer for life!

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Christina! This is the feedback that we love to hear. Please come back to visit our associates at 3925 Melrose Ave NW for check cashing or money transfers soon!

• S

  Shaun Henderson
  5

  The person who helped me with my loan was very nice and knowledgeable about the entire process. She was helpful and I will definitely return for to do more business with yall.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Shaun. Come back and visit our ACE store at 3925 Melrose Ave NW soon!

• K

  Kimberly Spradlin Guy
  5

  The lady at the desk was amazing. Very knowledgeable and not just a stuffed shirt.

  Response from the owner

  We’re glad that we could help you ACE the day, Kimberly! Thank you for being our consumer and for telling us about your positive experience at our store in Roanoke.

• J

  Juanita Flanagan
  5

  Been a customer of ACE for 22 years, Laury and Jasmine always do a great job, they friendly and know me by name! Best of the best these girls ROCK!

  Response from the owner

  What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, Juanita.

• a

  amy kirby
  5

  Judy was so helpful. What a delightful experience.

  Response from the owner

  Hi amy, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget, we offer money orders and bill pay services, too.

• P

  Paul Englehart
  5

  The customer service representative was extremely friendly and professional. Made me feel very comfortable.

  Response from the owner

  Thank you for taking the time to provide such positive feedback about your experience, Paul. It makes us happy to hear that [ACE employee] went above and beyond to assist you. Consider checking out the other products and services we offer next time, including MoneyGram money orders!