ACE Cash Express Nw 23rd St, Oklahoma City

ACE Cash Express Reviews

• M

  Michael Wunderlich
  1

  Information harvesters and sellers. We went in to apply for a small loan. After taking all of our personal information we were told that we were denied due to not having a personalized check which was NOT mentioned as being required to apply for the loan. After being told we were denied for not having that personalized check the attendant told us that it was a required document for being approved for a loan. We were also provided with a phone number to call to request to have our information not be allowed to be sold to third parties and upon calling that number we were informed that was not the correct process for having your data protected. BEWARE this establishment they are only looking to harvest personal information to sell. If they were truly interested in providing loans they would tell you up front that a personalized check is a required document. When speaking to the district manager about the issue we were told that the reason they are not informing people that a personalized check was a required document was because that would be discrimination. Which is just a totally illogical argument and only further proves that they just want as many peoples personal info as possible so they can sell it to third parties. BEWARE SCAM ARTISTS!!!!

  Response from the owner

  This is not the experience we strive for, Michael. Thank you for bringing it to our attention. The Regional Vice President over this store location would like to speak with you and provide support. Could you please contact [email protected] with more information?

• E

  ETIENNE NOUVI
  5

  Amari was so quick and helpful she got me in and out and was so sweet. I will highly recommend her services to any friend and family.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, STEPHANE. Come back and visit our ACE store at 4535 NW 23rd St Ste 80A soon!

• R

  Robbie Day
  5

  The staff is always very professional, and very nice. The store is always clean, and organized. I would recommend this store to friends, and family.

  Response from the owner

  What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, Robbie.

• D

  Diedra Russell
  5

  Dianna was friendly and a jolly really enjoyed my experience

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 4535 NW 23rd St Ste 80A, it’s our pleasure to serve you!

• D

  Diane Quinton
  5

  I've had a Netspend card for years. I usually get very good service at this location. My only complaint is you need an atm the customers can use themselves when they only want cash.Loan applications and check cashing take too long.

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Diane! Thank you for being our consumer and for telling us about your positive experience at our store in Oklahoma City. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• J

  Johnny Walker
  5

  Reese was a great help and very polite. Assisted me fairly quickly and helped me get on with my day. Thanks Reesee!!!

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Johnny. Come back and visit our ACE store at 4535 NW 23rd St Ste 80A soon!

• J

  Jade Cox
  4

  Everytime I go too ace check cashing on 23rd an meridian lotasha Is always on point very nice an helpful doesnt never have a attitude always positive I hope I spelled her name right but she Is the best

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Jade! This is the feedback that we love to hear. Please come back to visit our associates at 4535 NW 23rd St Ste 80A for check cashing or money transfers soon!

• N

  Nellie Mcauley
  5

  I have been an account holder for several years and am happy with my services and the people who work there are always friendly

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Nellie. Come back and visit our ACE store at 4535 NW 23rd St Ste 80A soon!

• F

  Fatal Phoenix
  5

  They are open on Saturday which worked out for me since I wasn't able to go to the bank that Friday and cash my check.

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Fatal! Thank you for being our consumer and for telling us about your positive experience at our store in Oklahoma City. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• R

  RC Thomas
  2

  Only 1 clerk working slowly and with several people waiting in lobby . The lobby was super hot and was drenched with sweat by the time I left. Do not recommend.

  Response from the owner

  Thank you for your feedback, RC. At ACE, we strive to provide outstanding service, and we apologize that your experience didn’t reflect a high level of quality service. We’d like to discuss your feedback further and ensure this issue is addressed. Please contact [email protected], and the Regional Vice President over this store location will respond to you as soon as possible. Thank you!