ACE Cash Express S Van Dorn St, Alexandria

ACE Cash Express Reviews

• M

  Moe Manneh
  5

  Nina is phenomenal and outstanding! She is the best. She needs a raise. She brightened my day.🙏

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Moe! This is the feedback that we love to hear. Please come back to visit our associates at 508 S Van Dorn St Ste A soon!

• B

  Barzy Saber
  1

  They are very slow I have waited for 20 min , there were two ladies one of them she just called on phone without working and the other was very slow, and they are not respectful employees

  Response from the owner

  This is not the experience we strive for, Barzy. Thank you for bringing it to our attention. The Regional Vice President over this store location would like to speak with you and provide support. Could you please contact [email protected] with more information?

• E

  E.V. Dyson-White
  5

  The woman was at the Eastover location honestly needs to given a raise and training folks in customer service. My experience with her was great. She made me feel first rate. Someone give her recognition for her service.

  Response from the owner

  E.V. - We appreciate your feedback and want to thank you for continued support of ACE Cash Express. We hope you will visit us again soon!

• D

  Darrius Alexander
  5

  Tabi has Excellent customer service skills this was my first time in this location and she was knocking the line down so fast and friendly at the same time she really took time to explain info to me so I could get a good understanding on the loans that they offer. I would definitely recommend this location to family and friends it they need loans or ect! Thank for making me feel welcome.

  Response from the owner

  Darrius - we appreciate your feedback and want to thank you for continued support of ACE Cash Express. We hope you will visit us again soon!

• T

  Taylor Greene
  5

  Nina was amazing! She was very helpful and did it in such a timely manner!

  Response from the owner

  Hi Taylor, thanks for making our day with this awesome review! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 508 S Van Dorn St Ste A again soon – we’re here to help!

• Z

  Zephren James.
  5

  The employee Robert was the most helpful and professional employee I’ve ever encountered in my life he did a wonderful job. All while working alone.

  Response from the owner

  Zephren, we appreciate your feedback and want to thank you for continued support of ACE Cash Express. Be sure to check out the MoneyGram money orders or bill pay services we offer next time!

• B

  Barry Patterson
  5

  The two Associates that helped me at your Alexandria Va store were some of the kindest, engaging people I could have met. They are the reason I gave the scores I did. Definitely great employees to have.

• l

  lynwal roye
  5

  With the holidays in full bloom and having run from location to location I was very pleased that I had ACE to turn to. You guys have a keeper. The customer service representative was pleasant, explained the transaction in details and offered ways to help me. Professionalism was exceptional.

  Response from the owner

  lynwal - We appreciate your feedback and want to thank you for continued support of ACE Cash Express. We hope you will visit us again soon!

• T

  Ty'Dren Thigpen
  5

  Brittany J was awesome, very patient and understanding

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Ty'Dren! This is the feedback that we love to hear. Please come back to visit our associates at 508 S Van Dorn St Ste A for check cashing or money transfers soon!

• A

  Alana Baltimore
  5

  Very nice young ladies Nina & Teddy assisted me with my application and took care of me efficiently, thoroughly and politely.

  Response from the owner

  Thank you so much for taking the time to leave us this kind review, Alana! We value and appreciate you for being an ACE consumer.