Academy Bank S U.s. Hwy, Fountain

Academy Bank Reviews

• D

  Dwayne Hayden
  5

  I have had nothing but good customer service at the Fountain Co branch. Wanted to give a shout out to Tina Hennessy. She renewed my faith in customer service by going above and beyond what was expected without hesitation, and I really appreciated it more then she knew. Thank you Tina, you’re awesome!!!!

  Response from the owner

  Hello Dwayne, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

• K

  Kirstie Littlejohn
  5

  Being employed at this bank the the best learning experience of my life! Before now I didn't think it was possible to come to work loving every day at your job. My coworkers are the most supportive, interesting, helpful people I have ever met. So many of our customers get to know us and love what they expect, and we are delighted to help them every day! The positivity and eagerness to lift each other up (on both the customer and employee side) is unreal. Working in financial services you can see a lot of self-interest-driven work, but here we are all about doing everything we can in the best interest of the customer, no matter what! It makes all the difference to know that the people helping you care, and I'm not sure I could go anywhere else and find an environment with such a perfect balance of values.

  Response from the owner

  Hello Kirstie Littlejohn, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

• A

  Annie Brattrud
  5

  The staffs are very helpful, neat and very professional. They have organized team. I give a shout to Esther . I don't know her very well but when i met her. I told myself, I know she is very responsible, dependable and reliable staff. I introduce myself to her last March. Asked her if they are hiring. I told her that my daughter came from Hawaii and looking for a job. Esther is very nice, gave me her calling card and told me to tell my daughter to apply online and call her right away when she's done. Yes! Now my daughter is working here. My daughter is new on the team, but the team help here to become more strong and give her a lot of opportunities to grow more as a bank teller. My daughter is very happy as part of the team. She always come home with a smile. Telling story that she loves working with the team. Thanks to all ACADEMY BANK FOUNTAIN TEAM! Continue the good job!

  Response from the owner

  Hello Annie Brattrud, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

• J

  Jennifer Erickson
  5

  Always the best service in town! Innovative ideas for growing my business with friendly caring people. I cannot say enough regarding this level of customer service and the products offered to me!!! An A plus plus experience every time❣️

  Response from the owner

  Hello Jennifer, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

• M

  Mariahs Buys
  5

  I love the girls at Fountain Academy Branch. I always receive a warm welcome & get serviced pretty fast. My only concern is how dusty the appearance is... makes me sneeze alot but still overall great experience! Convenient, fast & friendly!

  Response from the owner

  Hello Mariahs Buys, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

• L

  Lauri Joy
  5

  Have always had great service at this location!👍

  Response from the owner

  Hello Lauri, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

• G

  Gelianne Shinn
  5

  I am proud to say that I am an employee of this branch! I have the most amazing co-workers and the nicest and sweetest Manager! Thank you ladies for making this work such a friendly-environment ! GO TEAM FOUNTAIN (:

  Response from the owner

  Hello Gelianne Shinn, thank you for a 5-star rating! We appreciate your feedback and value your business with Academy Bank.

• T

  Tina Hennessy
  5

  As an employee of this branch I am happy to say that new staff and management has really turned this location around. Notary’s at this location will be starting soon. The branch is finally fully staffed, so that should cut down in wait times as well! This is a good place to work!

  Response from the owner

  Hello Tina Hennessy, thank you for a 5-star rating! We appreciate your feedback and value your business with Academy Bank.

• C

  Chris No
  5

  Mrs.Esther is super helpful, she is always friendly when I come in and problems I'm having she accomidates to the best of her ability an makes it a quick an simple visit. Keep up the great work my favorite branch by far!

  Response from the owner

  Hello Chris No, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

• k

  kati girl
  1

  My husband has been banking here for years as well as my kids. I bank elsewhere. For the past 15yrs I have been doing the same thing on occasion when I don't feel like driving to my bank and endorsing my check and handing it to my husband or kids to cash for me AND all of sudden you change the rules and completely deny ever doing this! Now cause no one knows what they are doing or decided to make up a rule i have a worthless check i can't even take to my own bank. Common sense would tell you if I hadn't done this before I sure wouldn't have put myself in a position to not be able to cash my check! This Is Exactly Why I Switched Banks! Bank Elsewhere!

  Response from the owner

  Hello Kati, we are sorry to hear that you did not receive the kind of service we strive to give our customers at Academy Bank. We appreciate your feedback and your business is important to us. Please try us again.