Home > Personal Loans Near Me > Kentucky > Danville > Abound Credit Union
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Financial institution

Abound Credit Union Skywatch Dr, Danville

3.7
(10)
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Phone:

(800) 285-5669

Website:

https://www.aboundcu.com/

Address:

312 Skywatch Dr, Danville, KY 40422

Abound Credit Union Reviews

3.7
10 Reviews
  • q

    queen of swords
    2

    My debit card charges me a dollar every time I use it. Direct deposit doesn't show up till they open but on the plus side I do get paid a day early. Beware of buyer protection. I tried to file for a chargeback because I thought I was buying concert tickets with Ticketmaster and it was a another company that uses the logo which is considered a scam site by the better Business bureau and they sided with the scam site. I literally got a faded printout of an email that the scam site sent them. Supposed to receive the concert tickets I have emails from the site stating on February 5th it is now April 21st and I still have not received the tickets. All the scam sites sent was a email that said that the concert wasn't till July and that's all they had sided with them on. 88% of people win chargebacks. I will be changing Banks soon.

    Response from the owner

    Hi there! We'd love to connect with you to work through the situations you're experiencing. Without a name, we can't locate your contact information. Please email us at [email protected] Thank you!

  • K

    Kimberly Stinnett
    2

    They wouldn’t help me out with money when I had to get new card because of fraud so now my bank is pending and haven’t removed. So now I have 0 balance and I’m stuck with no gas. They are worst bank ever. I’m going get new bank. Very disappointed!! I should have stay my old bank.

    Response from the owner

    Ms. Stinnett, we’ve connected with you numerous times and are still not understanding your situation fully. We want nothing more than to find a solution together, but we need information from you to do so. Our Branch Manager has attempted to resolve this. We will continue to work with you if you are willing. Thank you!

  • A

    Alexa Slone
    5

    Lee helped me out when I got my first car loan! He was so helpful, and patient when life got busy. I had never gotten a loan before so I was a little nervous, but he answered every question I had. I fully recommend Lee and this branch to help with whatever you need!

    Response from the owner

    Alexa, congratulations on your first Abound Auto Loan! This is a major milestone! We're pleased to hear how well it wen at our Danville Branch, specifically with Lee. He's an incredible asset to our Members. We are lucky to have him! Thanks for taking the time to leave an awesome review. Keep in touch!

  • C

    Cory Jones
    5

    Hard to find an easier banking partner than the team at Abound Federal Credit Union in Danville, KY. I work for an area competitor and found it much for simple and streamlined to do business with these folks. If you want efficient, up-front customer service with competitive pricing - reach out to Shandi Freeman and the folks at Abound, you won't be disappointed!

    Response from the owner

    Cory, a HUGE thanks for taking the time to share this awesome review and comment of our Abound Danville Branch. We second your mention of Shandi, an incredible Team Member to all. We're glad to know you two were able to connect, as we know she will always put your best interests first. Keep coming back!

  • L

    Laura Schrader
    1

    We joined this credit union because we planned to go through them for a mortgage and auto refinance. Based on how they’ve treated us just dealing with our checking account, we will be going somewhere else for our banking needs. Every interaction I’ve had with them has been negative. They treat you like they are doing you a favor just by depositing a check into your account. Very impersonal and condescending employees. Also you cannot call your local branch. There is only a call center and you’ll be on hold a minimum of 20 minutes.

  • A

    Adam Tamme
    5

    5 minutes is all it took for me to fill out info and Kali from Danville branch had a approval loan for us. Fast easy and great rates.

    Response from the owner

    Adam, it really is THAT easy! Thanks for sharing this awesome review of our Abound Danville Branch. Kali is a huge asset to our Team! So glad you were able to connect with us! Thanks again!

  • C

    Craig Wastell
    5

    Unbeatable service, professional, predictable, courteous. I recommend escaping the often frustrating ‘big bank’ solution and go with this relationship first, personable, trust filled option.

    Response from the owner

    Craig, thank you for this awesome review of our Danville branch!

  • C

    Christian Kuchenbrod
    1

    Worst banking experience of my life! I'm tired of dealing with them! I've had nothing but issues on a monthly basis with them since they became abound. Constant overdraft fees because my mobile banking app does not accurately portray what is in my account, surprise charges added to my auto loan, putting a hold on my card from time to time because they do not believe that I'm the one using it even though I have called multiple times to fix the situation it still happens constantly, the customer service is terrible. I work long unpredictable hours so I never can get in to resolve the issues during normal banking hours, leaving me to wait on the phone for 30 minutes to get in touch with someone who cant even resolve my issue, or they pretend to resolve my issue only for it to happen again the next day! Please do not bank with these liars and thieves, save yourself the headache and go somewhere else! THEY DO NOT CARE ABOUT YOU OR YOU'RE ISSUE! I cannot wait to pay my loan off and get away from them for good.

    Response from the owner

    Christian, we apologize for the frustrations you're currently experiencing. We want to fix this. Your review has been forwarded to upper-level management, where they will be in contact with you based on the updated information we have for you in our system. We look forward to working through this together and are eager to talk with you.

  • K

    Kathryn Hannah
    5

    Lee was able to give me step by step help with all my issues that I had. He was very patient and was extremely nice.

    Response from the owner

    Kathryn, thank you so much for sharing this great review of our Abound Danville Branch! We're please (but, not surprised) to see your mention of Lee's incredible service during your visit. Until next time ... thanks again!

  • M

    MrBrujah10
    1

    There is no one to contact after this branch closes to up your daily limit on your own money. It is a Saturday at 1:45 pm and I can't buy some damn tires because of this bank.

    Response from the owner

    Thanks for sharing your feedback. We understand the frustration you went through while trying to make a purchase. Our Call Center does close at 1pm ET on Saturdays. We can work together to look at your spending limits. To do so, we will need more information, as your review doesn't detail your name or contact information. Please email us at [email protected] We look forward to hearing from you. Thank you!

Personal Loans in Your Area of Danville

FAQs

  • 1. How Can I Reach Out to Abound Credit Union?

    They Can Be Contacted through the phone number (800) 285-5669. You may also check out their website and submit your personal info.
  • 3. How Do I Apply for A Loan at Abound Credit Union?

    Simply submit your personal info on their website. If you feel like learning about other possible solutions, take a look at high-approval-rate installment loans provided through a trusted online broker.
  • 5. What Am I Supposed to Do if I Can't Repay My Loan?

    Reach the Lender and come to an agreement in advance. You should know, however, if it"s a car title loan, the vehicle will be kept by the lender when you default.
  • 2. Where Is Abound Credit Union? How Can I Go There?

    The address of Abound Credit Union is 312 Skywatch Dr, Danville, KY 40422. Open the map app on your phone to find the fastest route.
  • 4. Is Abound Credit Union an Agency or a Lender?

    Abound Credit Union is a Financial institution that has various financial services to offer. Check out our platform to learn about various types of loans including personal loans.
  • 6. Can I Obtain a Loan From Abound Credit Union With A Poor Credit Rating?

    Yes, you can. But carefully go through the offers as there can be predatory terms when it comes to bad credit loans.