1st National Bank Cincinnati Dayton Rd, Liberty Township

1st National Bank Reviews

• C

  Christine Roberts
  5

  Zane was so helpful. He did exactly what he said what he said he was going to do. Great customer service. Whomever is hiring manager does a wonderful job. Either that or whoever trains these employees knows exactly what they are doing and that's what more businesses need. GOOD JOB 1ST NATIONAL!!!!!

  Response from the owner

  Thank you so much Christine!

• T

  Taylor Dessart
  1

  This bank is extremely unprofessional. I call in to ask about the overdraft policy and the person who answers the phone doesn't know anything about it, not even the amount of an overdraft charge. Not to mention that when I called in once because my card wasn't working the girl told me she saw nothing wrong. Come to find out that my card was closed when I had to call a third time to figure out what was wrong with it. And to top it all off I deposit over $1000 the other day I didn't see it in my account so I called and the girl told me that my money was deposited into an account that has been closed for YEARS. Please explain to me how that happens... Needless to say I would not recommend this bank to my worst enemy and will be closing my account as soon as I get this chance. Do not go to this bank, your money is not safe with them and no one there really seems to know what's going on, not even the policies... There is also different management every single time I go there. This place is extremely unstable.

  Response from the owner

  Thanks for sharing your feedback with us, we take this information to heart and work hard to ensure proper training so it does not happen again! We do hope you change your mind, and give us another chance

• a

  al claro
  1

  DON'T DO BUSINESS WITH THIS BANK THEIR STAFF ARE GROUP OF CROOKS AND THIEVES NOT MENTIONING THEIR MANAGER SHE SHOULD BE WORKING AT THE FLEA MARKET AND NOT LET NEAR A BANK.

  Response from the owner

  We are sorry you feel this way. First and foremost, 1st National Bank stands for a diverse work force and fair treatment to all employees.

• R

  R McDonald
  5

  The man who helped me was very polite and helpful

  Response from the owner

  We love to hear our bankers are polite and helpful. We hope you have a continually pleasant experience banking with us! Have a great remainder of your week!