1st Franklin Financial Market Pl Dr, Maryville

1st Franklin Financial Reviews

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  Jaymee Hannan
  5

  This is the second time I have gotten a personal loan from them. They have been very helpful and courteous every time I've been there. They worked with me the first time to get me approved for my first loan and worked with me to help me build my credit. This time around they worked with me and all my self-employment documents to help get me approved. They did all of that while making sure I understood what was going on and making sure it was what was best for me.

  Response from the owner

  Hello, Jaymee! We work hard to be the business of choice for those who appreciate excellent customer service. Thank you for trusting us once again to serve your financial needs.

• S

  Susan Scully
  5

  The 1st Franklin in Maryville is who I know I can depend on and trust when I'm in a pinch financially. Ashley Proffitt and her Crew at 1st Franklin "ROCK"!! They ALWAYS treat you with respect and kindness and will work diligently to get you a loan that fits your needs and budget.

  Response from the owner

  Hello, Susan! We love what we do and getting word that we are exactly what you were looking for makes us beyond excited. Our goal is to have everyone walk out of our office with the sense that they are part of our 1st Franklin family.

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  Elizabeth Martlock
  5

  Ashley Proffitt has been more than amazing to me and my family at Franklin Financial she has been very informative and educational and helps me understand all about my loan and more. I would highly recommend the Maryville office and to see Ms. Ashley Proffitt.

  Response from the owner

  Hello, Elizabeth! Know that we are here to serve you and will always try our best to deliver an excellent customer service experience. Thank you for recommending us!

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  Wanda Dye
  5

  The ladies at 1st Franklin are so pleasant to do business with.

  Response from the owner

  Thank you for your kind review of our Maryville team, Wanda!

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  Marie Holder
  5

  We have been a long time customer of Franklin Financial. The customer service is excellent. Ashley has always been very helpful and professional. Thank you to all.

  Response from the owner

  Thank you for being a loyal customer, Ms. Holder!

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  Teshawna Whitted
  5

  The ladies at 1st Franklin Financial in Maryville are all nice, polite, and friendly. I was very thankful to get my loan from them. Thank you 1st Franklin for the chance to get help when it was needed

  Response from the owner

  Thank you for letting us know about your experience with our Maryville office, Ms. Whitted! We know that you have options and we are very happy you chose to do business with us.

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  Jake Sing
  5

  Amazing service, easy process and very friendly

  Response from the owner

  Hey, Jake! Our goal is to constantly strive to deliver the very best customer service possible.

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  Kathleen Beman-Cope
  4

  The ladies at 1st Franklin Financial in Alcoa are all nice and polite each month that I go make my payment. I was very thankful to get my loan from them as I needed some car repairs when I got it. Thank you 1st Franklin for the chance to get help when it was needed.

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  kimber newby
  5

  Thanks for your help! I needed cash, to help my son get a vehicle for him and his family. Very easy process and friendly people.

  Response from the owner

  Thank you for choosing us to assist you with your financial needs, Kimber! We're happy to help!

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  Andre Poitier
  5

  Very professional and kind and courteous. I will definitely refer anyone to the Maryville location

  Response from the owner

  We appreciate your recommendation, Mr. Poitier!