1st Franklin Financial E Madison Ave, Bastrop

1st Franklin Financial Reviews

• B

  Blake Rhodes
  5

  Ms Ellen is the absolute best, if you need any help ask for her she is the best and will be sure you leave satisfied, she definitely goes way beyond what she is required to do that's how much she loves her job and the people she works for and helps any way she can, definitely deserves more than a 5 star review she needs a 10 star

  Response from the owner

  Hey, Blake! Online feedback is precious to us and we are thankful you took the time to let us know about your experience with our Bastrop team member.

• T

  Tawanna Tarvin
  5

  1st Franklin Financial of Bastrop, La is Awesome. Thank you Mrs. Ellen for your Excellent Service.

  Response from the owner

  Hey, Tawanna! We will always try our best to provide you with the best service possible.

• C

  Cameron Johnston
  5

  This is the best place and Mrs Mary Ellen was the best help with everything and answer all my questions love this place

  Response from the owner

  Hello, Cameron! Thank you for taking the time to share your experience with our Bastrop team!

• K

  Katrina Hatter
  5

  I was very satisfied with the customer service and professionalism within the office!!!

  Response from the owner

  We love hearing from satisfied customers, Katrina! Thank you for your feedback.

• T

  Tamekia Downs
  5

  Best customer service experience! Love the staff there.

  Response from the owner

  Hi, Tamekia! We're happy to know you are satisfied with our Bastrop team.

• T

  Tasha Outlaw
  5

  The Bastrop office Branch Manager ELLEN George goes above and beyond to help people, she is truly there for the community and the people!! She is the sweetest most caring and kind person you will ever meet along with Ashley. Mrs. Ellen you do a wonderful job and there needs to be more people like you that’s not there for the money but for the people!! Thank you for all that you do!!

  Response from the owner

  We are so glad we were able to help you. Helping our customers is what we love best.

• C

  Chantalissa Mason
  5

  Absolutely love this place! They always find a way to help you no matter what circumstances you may face! Ashley is a doll!!!!! Always willing to go the extra the mile. I will recommend her to everyone I know for business!

  Response from the owner

  Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us. We are so grateful for your review!

• L

  Lafaye Robinson
  5

  When I tell you I was down on my luck and needed funds Ms. Ellen came through for me & may I add, it didn't take no time to get approved. Thanks Ms. Ellen & 1st Franklin Finance you guys ROCK!!!🤗🤗😊

  Response from the owner

  Hello, Lafaye! Our common goal is to constantly strive to deliver the very best customer service possible.

• K

  Kenneth George
  5

  I think the ladies there are wonderful. Always smiling and willing to help. They really do go all out to get and keep you a 1st Franklin customer.

  Response from the owner

  Hi, Mr. George! Your thoughtful review reaffirms that we are heading in the right direction and it helps other community members know what we are all about.

• J

  Jimicia Williams
  5

  I love these people!!! My mom and I have done business with them for years. They have always been respectful, kind, and very helpful. They have always gone out the way to help. Love them

  Response from the owner

  We wanted to take a moment to thank you for telling us more about your experience with us. We are so happy to have the opportunity to serve you and your mom!