1st Franklin Financial W Loop, Longview

1st Franklin Financial Reviews

• D

  DeLaNesha Cole
  5

  They are so awesome and I enjoy going and the office and speaking with them. They are always very helpful and always go the extra mile to make sure that I am taken care of. The Longview branch is the BEST!!!

  Response from the owner

  We are so grateful that you took time out of your day to share your awesome review with us, DeLaNesha!

• C

  Carla Mason
  5

  I would like to first say these group of ladies are very friendly and has the best customer service ever. Ms. Jeanne, Ms. Christian and Ms. Jennifer continue making your customers smile and feel like family. Not only that I have never receive additional service with a personal loan. Even that service was amazing. You all deserve 5 stars PLUS. Honored to have met you all. Kind Regards, Carla Mason

  Response from the owner

  Hi, Carla! Our goal is to make you a part of our family and make you feel welcome every single time. Your words of encouragement and your assessment of our customer service make us deeply proud of what we are doing.

• D

  Deborah Vickers
  5

  My name is Aaron Vickers I recently renewed my loan with Franklin financial the staff is always friendly and welcoming. They are willing to work with you if you keep open communication and always try to help you get money if you need.

  Response from the owner

  Hello, Deborah! Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience.

• A

  Army Dorian
  5

  Wouldn’t have even gotten my dream car without them. The reps in the office are so nice & crack jokes to make sure you always feel at ease. They are some really nice people. 😀

  Response from the owner

  Thank you for letting us and the community know about your experience with our Longview team! We look forward to seeing you again soon.

• K

  Keysha Reeves
  5

  I have been a customer for many years before the name change. The staff is very professional and friendly. They are very helpful and never make rude collection calls. Go by see Ms. Jennifer or Ms. Chris!

  Response from the owner

  We're happy that you continue to trust us with your financial needs, Keysha! Thank you for your review.

• K

  Katrina Wofford
  5

  First experience very pleasant and comfortable environment no hassle very honest and helpful love it highly recommend!!!!

  Response from the owner

  Hello, Katrina! We're so happy that you gave us a try. We look forward to working with you.

• K

  Keante howard
  5

  This is the best place hands down. They are friendly and the staff is amazing👍👍👍

  Response from the owner

  Hey, Keante! Thank you for taking the time out of your busy schedule to review our Longview office.

• M

  Mary Salinas
  5

  Best place always so helpful been with them for years. Thank ya so much ladies

  Response from the owner

  Thank you for your continued loyalty to our Longview team, Mary!

• D

  Dietra Portley
  5

  I can always depend on them taking care of our financial needs. They are very helpful and friendly. Really good customer service.

  Response from the owner

  Hello, Dietra! We look forward to serving you and appreciate the trust you have place in us to assist you with your financial needs! Thank you for leaving us such a kind review.

• K

  Kourtney Hopkins
  5

  They are very helpful and outgoing people. They will help you get your payments just right

  Response from the owner

  Thank you for your kind review of our Longview team, Kourtney!