1st Franklin Financial Robert Smalls Pkwy, Beaufort

1st Franklin Financial Reviews

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  Jocelyn Griffin
  5

  Phenomenal team! Everyone made me feel so welcomed. Thanks for a wonderful experience.

  Response from the owner

  Hey, Jocelyn! Everyone here is working hard to deliver first class service to inspire you to continue visiting us.

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  Nog op Clan
  5

  Very amazing people I love them they are very very awesome people I will not go through any other finance company but the Beaufort first Franklin loan company 😘😊😊

  Response from the owner

  Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

• S

  Stacey Broaddus
  1

  I will say, when I applied for the loan they were very nice to me, but one never knows what tomorrow will bring and I had something horrific happened in my life. I went from having a good credit score and 100 % credit pay history to not so good 90 % pay history. I was at The Dr. office when they called and I answer my phone, because the doctor had left out the room for a moment. The lady was arguing with me to come in and make a payment. The manager got on the phone with me and she remind me they did not hesitate when they gave me the loan and I should not hesitate to pay them back! I have retained a bankruptcy lawyer and they are still calling and harassing me, I was told they needed proof like my bankruptcy I. D number. It’s a process and I can’t wait until my next appointment so that I may be issued an I.D number. Also I gave them my attorney number for proof that I had retained them.

  Response from the owner

  Here at 1st Franklin, we aim to uphold the highest standards in customer service and are very sorry to hear about your experience with our Beaufort office. We would appreciate the opportunity to discuss this situation with you. If you would be willing to give us a call at 1-800-700-7943, a representative from our Quality Assurance Department would be happy to speak with you.

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  Joye Young
  5

  I love coming in here,its never a long wait! They're so good to me,always. I've never had a problem and the team in here is great! I've dealt with this company for a few years now...amazing! Katie and Elizabeth are the best!

  Response from the owner

  We know that you have options and we are very happy you chose to do business with us.

• D

  Devon Teaster
  5

  The staff here are amazing and their customer service is impeccable! They will help anyway possible. I had very little credit and limited credit but I was able to acquire a loan here when no where else would give me a chance. The loan and on time payments has drastically changed my credit score for the better!! Thank you for helping me build my credit. Would strongly recommend to anyone

  Response from the owner

  We realize our customers are busy and knowing that you took the time to voice your opinion and give us such high accolades validates every effort we make to go the extra mile. Thank you for your review!

• J

  Joseph Durham
  5

  I have dealt with this office on several occasions. The employees there have always been very courteous. They have answered any questions I have had in a very timely manner. As for their lending process, it is generally quicker and less of a hassle than most banks. I would not hesitate to use them again if i need anything in the future.

  Response from the owner

  We are thankful for your time and your willingness to write a review to let us know how we are doing. We are delighted to have had the opportunity to serve you.

• A

  Adam Cooper
  5

  I have used First Franklin for years now, while the interest may be high, that is what you get ANYWHERE when you are trying to rebuild your credit. I basically had horrible credit and they were the only ones willing to help me. They literally helped me in any way possible. I was late one time because of a paycheck issue and they took care of me without a blink. Because of their customer service my credit is where it is today.

  Response from the owner

  We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. Thank you for your feedback.

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  Travis Lapeyrouse
  5

  Stopped in to see about a loan and was in and out within 30 mins with a $1000 check. Katie is fast, friendly, and is willing to work with you. Love the fast and friendly service. Thank you.

  Response from the owner

  We know that you have options and we are tremendously happy you picked us. Thank you for sharing your experience.

• G

  Guap Bites
  5

  Great company would reccomend anyone I know

  Response from the owner

  Everyone here is working hard to deliver first class service to inspire you to continue visiting us!

• K

  Kyle Abrams
  5

  Amazing, sweet and knowledgeable ladies in that office!!

  Response from the owner

  Hello, Mr. Abrams! We love getting reviews like this for our Beaufort team!