1st Franklin Financial Brookmeade Dr, Columbia

1st Franklin Financial Reviews

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  Jerry Burks
  5

  Good people to deal with come and get you alone

  Response from the owner

  We are delighted to have had the opportunity to serve you, Mr. Burks!

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  Rex Clark
  5

  Great staff very professional great company to deal with

  Response from the owner

  Hello, Rex! Thank you for taking the time to leave a review for our Columbia office!

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  Alfredia Gentry
  5

  These people treated my husband and I like family. Anyone needing a loan go here first..

  Response from the owner

  Hey, Alfredia! Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

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  Larry Cristobal
  5

  Helped us out when no one else would help us out! Greatly appreciate them for working with us! Will definitely stick with them!

  Response from the owner

  Hello, Mr. Cristobal! It is our corporate goal to be the best in the industry and through our hard work, earn the loyalty and love of every single customer.

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  jason guttowsky
  5

  Had the pleasure of dealing with Sandra at Columbia, TN branch. Talk about helpful! She and the whole staff are friendly, personable, and knowledgeable! All the ladies went out of their way to make me feel comfortable through the whole loan process and helped me make a Christmas wish come true- how awesome is that! Thanks Sandra! Thank you ladies for everything-I will be a repeat customer😊

  Response from the owner

  We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. Thank you for taking the time to let us know how we are doing.

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  Amanda Woods
  5

  Harley is the best between her and Mrs Dennise have worked with me for 3 years I’ve never had a bad experience with them .

  Response from the owner

  Hi, Amanda! Know that we are thankful for the trust you have placed in us. We are working extra hard to always push ourselves to deliver the best possible service!

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  Charles Whitehurst
  5

  I really needed a loan but they couldn't help me out in my particular case. But I spoke with Miss Bennett for some time she was very helpful and very professional. I definitely had a sense of someone who was definitely trying to help me get where I needed to go. If you're going to visit their Branch I would definitely ask for Miss Bennett she seemed very personable.

  Response from the owner

  It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. We appreciate your feedback!

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  Jamie Cage
  5

  Sandy and Denise are by far exceptional, attentive and personable. Every call, question and email was answer with professionalism and finesse. Definitely loving my new Bike and looking forward to a continued relationship with 1st Franklin!

  Response from the owner

  We are delighted to read how our staff delivered above and beyond your expectations. We will be sharing your review with the team to encourage them to continue to strive for excellence in customer service.

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  Anthony gd
  5

  The woman at first Franklin are great. Harley Denise and sandy always greet me with a smile and make my visit each month very pleasureable. Harley was great and enjoyed my experience with her very much thank u first financial

  Response from the owner

  From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. Thank you for your feedback!

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  Corey Sneed
  5

  These people, especially Harley are wonderful. They help when you need it. And are helping me get back on track with my credit! I recommend them to anyone.

  Response from the owner

  We are so happy that we could help you, Mr. Sneed! We appreciate your recommendation.