1st Franklin Financial Augusta Rd, Lavonia

1st Franklin Financial Reviews

• p

  paul e
  5

  Excellent customer service from Leah and Lori at the Lavonia office. Very professional Whole process was very simple. Thank you for all your help.

  Response from the owner

  Hello, Paul! We are very happy to read about your experience at our Lavonia office. It made our day! We work hard to keep our customers happy and love getting this kind of feedback.

• R

  Ricky Randall
  5

  They have been good to me and I appreciate it!

  Response from the owner

  We hope to have the opportunity to serve you for years to come!

• T

  Tina Hood
  5

  Awesome staff. Always a warming & welcoming experience when visiting the office.

  Response from the owner

  We are so grateful for your kind review of our Lavonia team, Tina!

• B

  Bo Leatherwood
  5

  Friendly staff .. great ppl to work with for all your loan needs

  Response from the owner

  We are so happy to have the opportunity to help you, Bo!

• C

  Christopher Segars
  5

  Very awesome people they love you life together.

  Response from the owner

  We are looking forward to your next visit, Mr. Segars!

• M

  Monica Reynolds
  5

  My name is Monica Reynolds!! I was mailed a check never met the first employee in person and paid my loan off in a little over a year. Never was an employee rude or hateful! I would give them an A+ on customer Service! Yes I will do business with them again. I will recommend my friends as well! Thanks for your hospitality guys and gals! JOB DONE WELL!!!

  Response from the owner

  We recognize our customers are busy and are beyond thankful for their willingness to spend time giving us feedback. We will be sharing your review with the team to encourage them to continue to strive for excellence in customer service.

• K

  Kaye Patterson
  5

  i am very pleased with the service

  Response from the owner

  Hello, Kaye! We're happy to know you are pleased with our Lavonia office.

• L

  LLL
  1

  A bunch of liars. Take your business somewhere else. Don't be walking in at 5:29pm and expect someone to help you.

  Response from the owner

  We would like to apologize for your negative experience at our Lavonia office. We’d like to hear more about your situation to see if we can make things right. If you wouldn’t mind giving our Quality Assurance Department a call at 1-800-700-7943, we’d love to speak with you.

• T

  Thomas Etheridge
  5

  Awesome staff, they are always friendly and willing to help me out whenever I need it!

  Response from the owner

  Thank you so much for taking a few moments to let us know how we are doing.

• R

  Rico Simpson
  5

  This is a very understanding place to help you thru times when you need them most.

  Response from the owner

  We know that you have options and we are very happy you chose to do business with us.