1st Franklin Financial Beltline Rd, Decatur

1st Franklin Financial Reviews

• C

  Crystal Terry
  5

  Great Customer Service and Kelli and her staff are very friendly and welcoming! Great experience and I’ve been a client for 10+years!

  Response from the owner

  Thank you for being a loyal customer throughout the years, Crystal!

• B

  Brittany Cortez
  5

  I love dealing with Lisa at the Decatur Branch. She is extremely professional and down to earth. I feel comfortable talking to her and she gets things done in an efficient manner!! She is a GREAT asset to the company!

  Response from the owner

  Hi, Brittany! We recognize that the core of our business is our customers. With that in mind, we pride ourselves on having staff that is passionate about what they do.

• J

  Jaclyn Simmons
  5

  I love 1st Franklin. All the employees there are amazing and go above and beyond to help their customers

  Response from the owner

  We love having you as customer, Jaclyn!

• M

  Mary Taylor
  5

  Staff at this location works hard to make things happen for you

  Response from the owner

  Hey, Mary! We work hard to keep our customers happy and love getting this kind of feedback.

• T

  Tina Owens
  5

  I love to go to First Franklin. Heather is very professional and most of all she cares . She goes above and beyond to help .

  Response from the owner

  Hi, Tina! From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile.

• S

  Sherry Painter
  5

  I absolutely, positively love Shelly she really cares she puts in the time to make sure you are took care of. Very friendly felt like I knew her forever I highly recommend 1st franklin and shelly

  Response from the owner

  We realize our customers are busy and knowing that you took the time to voice your opinion and give us such high accolades validates every effort we make to go the extra mile.

• J

  James Mize
  5

  I love 1st Franklin. Both Heather and Kelli are amazing and really will go above and beyond for their customers.

  Response from the owner

  Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

• R

  Riva Zrinski
  5

  They are always so kinda when they call or when you come into the office , recommend 10/10

  Response from the owner

  We are delighted to have had the opportunity to serve you!

• M

  Michael Doe
  5

  I am a customer there and they are all very nice people and it was easy to borrow some quick cash and if you happen to not be able to make a payment on time they will work with you and and they don't hassle you on the phone now that's what I'm talking about

  Response from the owner

  It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence.

• C

  Cassie George
  5

  Great customer service! Heather always goes above and beyond to help!

  Response from the owner

  We are so grateful for your feedback!