1st Franklin Financial Hwy, Covington

1st Franklin Financial Reviews

• T

  Terres Johnson
  5

  First of all this branch is very professional and feels like family. Christy and Tricia are amazing people and sets the standard for first Franklin. The environment is welcoming and the experience is easy and a great one. I appreciate everything they do!

  Response from the owner

  Hey, Terres! We train and coach around a culture of kindness and quality and want everyone in our team to feel equipped to serve you as if you are family.

• M

  Michelle Carter
  5

  I have used First Franklin in Covington for several years. They have helped me build my credit and even gave me a better rate than what my bank was willing to give. I would recommend it to everyone I know. The girls in the Covington office are awesome. They make the process so easy and quick.

  Response from the owner

  On behalf of all of us at 1FFC Covington, I would like to thank you for sharing this great review about our team! We are thrilled that you enjoy your experience with us.

• B

  Bubba Burt
  5

  Extremely professional and exceptionally polite. Tricia, Paul, and Christy are the best.

  Response from the owner

  Know that we are thankful for the trust you have placed in us. We are grateful for the opportunity to serve you!

• J

  JoAn Ellis
  5

  The staff was very welcoming and courteous.

  Response from the owner

  Thank you for leaving a good review for our Covington team, JoAn!

• K

  Kathy Cox
  5

  they are always very kind and caring. they make our day when we go into the office. the staff is great. thank kathy

  Response from the owner

  Thank you for letting us know about your experience with our Covington office, Ms. Cox!

• D

  Dawn Stapp Flanigan
  5

  This is one of the most pleasurable loan process I have been thru in a long time, all the ladies there are a pleasure to work with. They will do what they can to get you what you need. I will always go back to 1st Franklin in Covington. Thanks for a great experiance..

• R

  RickyJ Novak
  5

  Great people that helped when needed . Was reasonable and never a problem ! Helpful with quick response!

  Response from the owner

  Getting reviews like yours ranks among our favorite things!

• L

  Leeanna Ames
  5

  Jordan was great very nice and professional

  Response from the owner

  Thank you for your kind review of our Covington staff member, Leeana!

• A

  Andrea
  1

  The people are rude. The loan interest is high. I don't like that and I would rather go to someone else then them