1st Franklin Financial Hamric Dr, Oxford

1st Franklin Financial Reviews

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  Sonya Terrell
  5

  Scott was amazing and so fast in helping us. We had a death in the family and he was so helpful and respectful in helping us get the money to cover funeral costs. Thanks so much!!

  Response from the owner

  We offer our condolences to your family, Sonya. We are thankful that we could be there for you in your time of need to ease some stress in such a difficult time.

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  Tyler Burns
  5

  Very good service ! Best service I’ve had with any loan company .. highly recommended and will be coming back in the future if I need any more assistance . Michaela was very friendly and helpful !

  Response from the owner

  Hey, Tyler! We will be sharing your review with the team to encourage them to continue to strive for excellence in customer service. We are delighted to have had the opportunity to serve you and will be here for you when you need us.

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  Tina Glenn
  5

  Everybody greets you when you walk through the door...Sabrina was fantastic to work with...my entire experience was easy and fun! Tina Glenn

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  Kelly Bowman
  5

  Fast friendly service always willing to help. Very reasonable rates. I would recommend them to everyone.

  Response from the owner

  The 1FFC team here in Oxford is thrilled to receive your awesome review, thank you!

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  Yvonne Breeden
  5

  This is a perfect financial company to be with, no problem from the time I started there, the people are very nice especially Sabrina she knows what I want and when I need it I would use them over and over again, thanks 1st Franklin in Oxford Alabama like I said a personal thanks to Sabrina

  Response from the owner

  Hey, Yvonne! We appreciate the fantastic review and are glad we could serve your financial needs.

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  Vetayna Armstrong
  4

  I really like 1st Franklin Financial because they know who their customers are and don't pressure you to get more money and just let you know that they are available when you're ready. Great company.

  Response from the owner

  Hey, Vetayna! We know that you have options and we are very happy you chose to do business with us.

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  Sabrina Sanders
  5

  I'm very pleased with them they go out there way to help anyone. I was not expecting I thought they was like a bank but they will help you anyway they can and I will let anyone know about them. Thank You all so much

  Response from the owner

  Hey, Sabrina! Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience.

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  Paul Holcomb
  2

  Having been a loyal, long time, on time customer for several years I found myself preyed upon this week. Always staying in good favor with these people and applying for a much needed loan, I discovered just how much they appreciated loyal customers. My loan, of course, approved. I find my interest rate extremely elevated for no reason. Finding myself in dire straight I accepted the loan, at my shame. After all these years, it ends here and with shame now that even felt in despair enough to except it. My shame, their gain, for the last time.

  Response from the owner

  We would like to apologize for your disappointment with our Oxford office. Please know that your feedback is important to us. If you'd like to discuss your review with someone from our Corporate Office, please contact our Quality Assurance Department at 1-800-700-7943.

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  mary trammell
  5

  I checked out this place a few hours ago and to my amazement , Everyone was so professional and really nice and wanted to help. I didn't have my hopes up one way or another, but to my amazement they surprised me with a loan. Go by there. Michewla is an Awesome Lady

  Response from the owner

  Hey, Mary! Our goal is to provide customers with superior service that exceeds their expectations. We are so happy that we could help you.

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  Kim Buttrill
  5

  Monica has always helped me when I need a loan. She is quick to respond and has everything ready for me when I arrive. I enjoy using 1st Franklin and its because she makes me feel like a friend instead of just a customer.

  Response from the owner

  We are delighted to read how our staff delivered above and beyond your expectations, Ms. Buttrill.