1st Franklin Financial Winfield Dunn Pkwy, Sevierville

1st Franklin Financial Reviews

• C

  Carol Delius
  5

  The staff at Sevierville have been nothing but professional and courteous. I would recommend them to anyone.

  Response from the owner

  Hello, Carol! Thanks so much for sharing your experience with us. We hope to see you again soon.

• S

  Sedrick Richmond
  5

  Everyone is very friendly, paying is simple and easy, they work around you on your loan, very good experience

  Response from the owner

  Hello, Sedrick! Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience.

• Z

  Zulu Wins
  5

  By far one of the most professional and easiest loan company I have ever used. Very helpful in every aspect of their job. A woman named Penny works there and she is very knowledgeable and very professional as well as a great people person. Both in person and on the phone. I highly recommend this place even if you dont have great credit the monthly payments have a great rate.

  Response from the owner

  Your comments about our team fill us with pride and equip us to provide clear and specific examples of what excellence looks like. We are delighted to have had the opportunity to serve you.

• J

  Jenny Fisher
  5

  My husband and I had a loan out with the Sevierville loan office for several years. Jared has always been super friendly and very helpful. He has made it an absolute pleasure to conduct business with them. We will continue to recommend this branch in the future. They were extremely accommodating and made the process painless. The entire staff was very friendly when we went in.

  Response from the owner

  Thank you for your kind review. We appreciate your recommendation.

• J

  Jennifer Broyhill
  5

  Penny is amazing and this place has just a friendly atmosphere!!!!

  Response from the owner

  Hello, Jennifer! We appreciate your business and value your feedback. If there is anything we can do for you, please let us know!

• H

  Houston Stokes
  5

  Everyone at the Sevierville store are amazing and very kind. Jared has always been a great help and very patient with me. I recommended FF over any other loan company out there!

  Response from the owner

  We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.

• M

  Mattresses Inc.
  5

  As a locally owned business, having a finance partner like 1st Franklin Financial is invaluable. Not only are they responsive to my business needs, but when dealing with our most valuable asset, our customer; it's as if the staff of 1st Franklin are a division of Mattresses Inc!! They are professional, courteous and informative. If you are looking to give your customers some powerful financing options, look no further than 1st Franklin Financial.

  Response from the owner

  Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us. We value our relationships with our local dealers and always want your customers to receive the same great service with us, as they do with you.

• J

  Jinxx Tiamat
  5

  They have the most wonderful staff and are there when u need.

  Response from the owner

  We are happy to be here for you when you need us!

• k

  k stevens
  5

  Went in to get a loan today. Jarred Barnwell was awesome. ..friendly and happy to help me. I was in and out in a timely manner with a smile on my face and check in hand....highly recommend them to anyone. ..

  Response from the owner

  We really appreciate that you took the time to share details about your recent visit to our location. We are delighted to have had the opportunity to serve you.

• M

  Martin Clabo
  5

  They were good to me until they changed the minimum loan amount then I didn't qualify anymore after I was a good customer for a few years

  Response from the owner

  We apologize that our new loan terms affect your customer status, Mr. Clabo. Please know that we value you as a customer, and please understand that our loan minimus were increased per a corporate policy.