1st Franklin Financial Huntsville Hwy, Fayetteville

1st Franklin Financial Reviews

• G

  Gabriel Osteen
  5

  Jo jo helped me and so has everyone else in this particular branch. They are professional, have beautiful personalities and great customer service. Understanding and will do anything they possibly can to help .

  Response from the owner

  Hey, Mr. Osteen! Know that we are here to serve you and will always try our best. Thank you for your amazing review!

• R

  Richard Simmons
  5

  Best place to get a loan 5 stars hands down always willing to help and give advice when needed either to get up your credit or to get some spending cash in your pocket they also have the best rates in town I think and everyone there is very nice and always have good service no matter what time of day they are ready to help you with anything I recommend this place 110% over any place in Fayetteville.

  Response from the owner

  Hi, Mr. Simmons! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service.

• L

  Lisa Land
  5

  Great group of workers who are always willing to help. They make it a point to speak as soon as I hit the door with a smile on their faces. I will be glad to give my hard earned money to this great group of workers. Alan, Melvyn, and Jessica are the best in the business👍

  Response from the owner

  We realize our customers are busy and knowing that you took the time to voice your opinion and give us such high accolades validates every effort we make to go the extra mile.

• R

  Raven Blindshadow
  5

  I first started my loan when I got my first bike. And boy have I been happy with them! No matter the problem or question there always there to help. Very friendly people.

  Response from the owner

  Thank you for trusting our Fayetteville team with your financial needs, Raven!

• S

  Sheri Prince
  5

  I have been with 1st Franklin, Fayetteville, TN a long time. I continue to use this company becaue of Alan, Jessica, and Melvin. Not only are they helpful and professional, they are very personable. Always greeting you as soon as you come in the door. They go above and beyond to help you with a loan, and explain the process very well. I think the world of all three and hope to do continued bussiness now and in the future!

  Response from the owner

  Hey, Sheri! Reviews highlighting the commitment of our people to serve every customer with passion, reaffirm that our customer service efforts are paying off.

• A

  Autumn McCord
  5

  I cannot say enough great things about First Franklin Financial in Fayetteville! They have helped get us out from under a horrible loan with another company and also financed something for us with a great interest rate! They are up front about what you will pay over the life of the loan. There are no surprise payments at the end of the term. They have great rates and no one can match the customer service. We were treated like long time customers from the first time we came in. Will not go anywhere else as long as these guys are around!

  Response from the owner

  Hello, Autumn! When we first read your review, we could not help it but smile. We know that you have options and we are very happy you chose to do business with us.

• J

  Joshua Murphy
  5

  When it comes to getting a loan there is only one place I have in mind, 1st Franklin. Alan and Melvin might be the best in the business!!! They sure did smooth talk me into getting what I needed and more. They will finance anything just about. Jessica is good also but I love going to see my main men. Thanks for everything you guys have done for me.

  Response from the owner

  We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.

• P

  PJ Sanders
  5

  My customer experience at this Fayetteville location was great. Mrs Jessica Leonard treated us very well. She was very nice and explained every little detail thoroughly. She was very professional and made us feel welcome and comfortable. I have used every loan company in Fayetteville and this one is by far the best. I recommend 1st Franklin Finacial to anyone seeking a loan. I appreciate them making our experience as easy and friendly as possible. Thanks, Iris Byrd & Mary Gardner

  Response from the owner

  Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

• K

  Kellie Hall
  5

  Jojo went above & beyond to help me! Would recommend this office to anyone!

  Response from the owner

  Hi, Kellie! From the start, we have made it our goal to hire team members who go above and beyond to deliver an excellent customer service experience. Thank you so much for your review!

• C

  Chezley Ebenreiter
  5

  I cannot express just how amazing the customer service is at this location!!! I highly recommend using First Franklin Financial. They have always gone above and beyond to help me wherever I have needed it, and it is always fun to be there while I wait. Love, love, love them!!!

  Response from the owner

  We realize our customers are busy and knowing that you took the time to voice your opinion and give us such high accolades validates every effort we make to go the extra mile.