1st Franklin Financial Barataria Blvd, Marrero

1st Franklin Financial Reviews

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  Alecia Blanchard
  5

  This is one of the BEST, FASTEST, and MOST PROFESSIONAL and caring loan companies I have EVER experienced. Everyone is so welcoming, kind and friendly! Kevin and Phyllis worked so wonderful together, and are a true picture of TEAMWORK!!! If you have a financial need, THIS COMPANY IS THE BEST!!!!!

  Response from the owner

  Hello, Alecia! Thank you for taking the time out of your busy schedule to leave an amazing review for our Marrero team. We're so happy to have the opportunity to work with you!

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  Toya Porter
  5

  Highly Recommend this company. Very Professional, Excellent Customer Service. everyone in the office is very welcoming. They go above and beyond to meet your needs. in need of cash? call TODAY !! Kevin, Thomas and Phyllis we definitely meet your needs.

  Response from the owner

  We're delighted to hear that you are satisfied with your experience at our Marrero office. Thank you for your review and recommendation, Toya!

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  vanessa ragas
  5

  They really are nice, when I was in the hospital for my knee and then rehab they worked with me. Most companies just don’t do that. When I was coming home I stopped and paid them, he came out to me so I didn’t have to get out. What company does that, I am so glad I chose them. Yes I highly recommend them…

  Response from the owner

  We always enjoy hearing what our customers have to say, Vanessa! We’re glad we could work with you and appreciate the kind review!

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  Ciara Jeffery
  5

  1st Franklin Financial was very helpful. This company gives top notch professionalism and truly strives hard in servicing their clients.

  Response from the owner

  We are delighted to have had the opportunity to serve you, Ciara! Thank you for leaving us a great review.

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  Andrea Clark
  5

  I definitely recommend this place if you're in need for money everything is quick and easy over the phone Kevin made getting the loan a breeze and Phyllis had patience for me answering every single one of my questions.

  Response from the owner

  Hey, Andrea! Our team is happy to hear that our hard work is paying off! If there’s anything we can do to serve you further, please let us know.

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  Jennifer Rassbach
  5

  Tomas was amazing and extremely helpful to work with! He made sure we understood exactly what we were signing. He also made the process easy and quick! Would absolutely recommend this place to anyone looking for a loan with reasonable rates.

  Response from the owner

  We realize our customers are busy and knowing that you took the time to voice your opinion and give us such high accolades validates every effort we make to go the extra mile. We will do everything in our power to make certain every single visit is equally delightful.

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  Joseph Duhon
  5

  WOW !!! This place is really one of the best places Iv ever done Business !! Very professional as well as down to earth people, there’s one person in Particular that stood out ( Mr.Thomas) Not only did he communicate very well so we understood everything about our loan but also made various conversations that made me and my wife feel comfortable , we walked out with our heads held high because we felt like we had had definitely made a good decision by the service we received! Also the secretary was very nice and professional by knocking out some of the requirements for her fellow co-worker so that when we met mr Thomas the Process was that much faster!! I highly recommend this place for anyone in need of help !!! Awsome! And thanks is not enough!!

  Response from the owner

  We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of what excellence looks like.

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  Aleisha Gaston
  5

  My experience with 1st Franklin Financial was exceptional!!! I'm shouting out Mrs. Phyllis and Mr. Kevin @ the Marrero, La for displaying [OUTSTANDING] customer service!!! I would recommend 1st Franklin Financial to anyone!!!!!

  Response from the owner

  Hello, Aleisha! Thank you for recommending us in your review! We’re glad we made your experience with us a great one.

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  Gretna Maven7
  5

  Mrs Phyllis Evans was a great help answer all questions was very accurate and helpful.I love a person who care about what they do.Give me more advice on how to rise my credit score...

  Response from the owner

  It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence.

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  Robin Creppel
  5

  I love the staff there!! Very professional, And always smiling faces when you walk in the door. I refer them to all my friends, Co workers & family members.. The Marrero Office on Barataria. If you get into a bind, just give them a call.. Quick responses, awesome staff and you can just tell them that I sent you..

  Response from the owner

  We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We know that you have options and we are very happy you chose to do business with us.