1st Franklin Financial W Washington St, Monticello

1st Franklin Financial Reviews

• M

  Melissa Derricho
  5

  I called the office on 6/24/22 and did an application for a loan online. I was immediately approved. When I went into the office Ms.Tania finished my paperwork. She was very nice and sweet to me. I highly recommend anyone trying 1st Franklin out. Thanks

  Response from the owner

  Hello, Melissa! We are very happy to read about your experience at our Monticello office. It made our day! We work hard to keep our customers happy and love getting this kind of feedback.

• R

  Robert Rice
  5

  Tanya and Tania have been taking care of my family for years. Thanks for all the years of support!

  Response from the owner

  Hello, Robert! We appreciate your loyalty to our Monticello team throughout the years.

• R

  Robert Rice
  5

  Tania and Tanya have been taking care of my family for years! Thank you for all the calm and courteous help!

  Response from the owner

  Hi, Robert! We are grateful for the opportunity to serve you and your family throughout the years.

• F

  Freda Webb
  5

  I was experiencing some hardships after a divorce. After being turned down for a loan from my bank, I was an emotional wreck. A coworker advised me on trying 1st Franklin in my hometown. I went the next day and I was amazed at the very simple process and I was definitely approved. Tania and the rest of the staff were very professional and very courteous. This has been the most rewarding experience that I’ve had in a long time. Thanks so much!!!!!! You all are AWESOME!!!!!

  Response from the owner

  Hello, Freda! We train and coach around a culture of kindness and quality and want everyone on our team to feel equipped to serve you as if you are family. We are so delighted you took the time to try us.

• D

  Denise
  5

  This company has always helped me out with money whenever I’ve needed it. And I always pay my payments on time. I’ve dealt with this amazing company for at least 20 years now. I highly recommend them!!

  Response from the owner

  We're happy to be here for you when you need us, Denise! Thank you for being a loyal customer throughout the years.

• S

  Stella Lewis
  5

  This is one of the best finance companies around the company in my hometown Of Monticello they are courteous polite always willing to try to find a way to help you I love the smiles attitude you can go in there on a down day and leave with a smile on your face you’re all very lucky to have the people that work for you at the shop thank you First Franklin Of Monticello

  Response from the owner

  Hello, Stella! Thank you for letting us and the community know about your fantastic experience! We look forward to seeing you again soon and delivering another customer service experience worth bragging about..

• K

  Kim Quinn
  5

  The ladies at First Franklin are always helpful and very friendly , I’m glad to have them in our small town.

  Response from the owner

  Hey, Kim! Everyone here is working hard to deliver first class service to inspire you to continue visiting us. We hope we have the privilege to serve you for many years to come.

• L

  Lamar Horton
  5

  The Monticello office has a great group of ladies. Very friendly and helpful.

  Response from the owner

  Our team here in Monticello is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.

• L

  Lillie Gotel
  5

  Great customer service! Everyone is very helpful.

  Response from the owner

  We always enjoy seeing 5-Star reviews for our Monticello team!

• R

  Robert Halliday
  5

  Great customer service. Always there when I need them.

  Response from the owner

  We really appreciate your business, Robert!