1st Capital Mortgage East 86th St, Owasso

1st Capital Mortgage Reviews

• K

  Kelsey Parrott
  5

  We had heard stories about how hard buying a home could be and were worried. I can truly say that working with Kimberly Faulkner at 1st Capital Mortgage was nothing of the sort. It was an easy, pain free experience and we have Kimberly to thank for this.

• K

  Kristian
  5

  1st class service from 1st Capital Mortgage. Amy matched the rates of a highly regarded competitor and pulled strings to make sure that we closed on time. I will definitely recommend their service to any friends looking to buy.

• K

  Kim de los Angeles
  1

  Tammy Allard was the person we found on Zillow, and she was the absolute worst. She broke rules—filled out the initial application herself after the preapproval letter to lock in a rate—and so she did not answer questions correctly. In her locking in the rate, we felt locked into her. But all the lost time and money and energy, was not worth the stress that comes with working with her. The application had to be amended, but she did not explain at the time what was happening. She lost our files and blamed me why she missed TWO closing deadlines. I found out all this information through both realtors, who she does not think know what’s going on and is not going to communicate with the buyer and the seller?! The selling realtor was included in the bank emails, so she found out that the bank had lost our file; she blamed me to our realtor who has worked with us before with ZERO issues. She said I did not get her the documents she needed in a timely manner. I got everything to her that she initially requested in 1.5 weeks (internet communications have time stamps on everything!). However, she strung out her requests over the entire month. Even after everything, she did not once apologize for anything. She took zero responsibility, absolutely no accountability. Poor communicator with everyone: myself, realtors and the banks. I would NOT recommend her to anyone.

  Response from the owner

  Kim, Please call me at 918-274-1519 so we can discuss the rules that were broken and discuss what she can work on for the future. We take any accusations that the guidelines and rules were not followed, very seriously and would like more information on the situation.

• R

  Richard Green
  1

  Jana warren was Awful!! She lied to me many times! When I went into contract with the builder she told me and them we need 90 days to close. After that she told me we would need another 30 days! She was trying to charge me a 2 percent originating fee plus $1500 under writing fee! She lied about the whole process!! She told me my rate would be 5.75. After all the lies I changed lenders my new lender gave me a rate of 4.5 and 1/2 point originating fee! DONT Use Jana Warren!!! I’m so grateful I didn’t use her!!!

• M

  Michelle Holroyd
  5

  Kimberly Faulkner, a loan officer with 1st Capital Mortgage is fantastic to work with and ensures her clients needs are met! !! Very impressed with her professionalism and getting things done promptly.

• c

  charity deaton
  5

  1st Capital Mortgage was exceptional! Andy Cobb went above and beyond to make sure that I was informed and that the process went smoothly from my application to closing!

• d

  d c
  5

  Excellent mortgage experience with 1st Capital Mortgage. Great communication through out the entire process. I would highly recommend them to my friends and family.

• C

  Chue Chang
  5

  First time home buyer and Andy made it really easy . Closed on our house rather quickly and everything went smooth as can be. Highly recommend this business for home purchase financing!

• A

  Alana Jo
  5

  Ron was very helpful during our home buying process. I have already recommended Ron and 1st Capital Mortgage to friends and family looking to purchase a home.

• J

  Jennifer LaGrow
  5

  Kim at 1st Capital was so great! She's super friendly and so easy to work with. She really knows what she's doing, it made the entire process smooth and pain free.